Sezzle Inc. Consumer Complaints
Sezzle Inc. has received 1,077 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,077 total complaints on file with the CFPB.
- Most complaints are about Credit reporting or other personal consumer reports (391).
- Timely response rate: 91.5%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Sezzle Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 391 | 36.3% |
| Debt collection | 280 | 26.0% |
| Payday loan, title loan, personal loan, or advance loan | 156 | 14.5% |
| Credit card | 78 | 7.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 75 | 7.0% |
| Money transfer, virtual currency, or money service | 42 | 3.9% |
| Credit card or prepaid card | 17 | 1.6% |
| Checking or savings account | 12 | 1.1% |
| Payday loan, title loan, or personal loan | 12 | 1.1% |
| Prepaid card | 12 | 1.1% |
| Debt or credit management | 2 | 0.2% |
Most Common Issues
These are the specific issues consumers most frequently report about Sezzle Inc..
Company Response Breakdown
When consumers file complaints, Sezzle Inc. responds in one of several ways. The breakdown below shows how Sezzle Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,062 | 98.6% |
| Closed with monetary relief | 9 | 0.8% |
| Closed with non-monetary relief | 5 | 0.5% |
| In progress | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Sezzle Inc..
| State | Complaints |
|---|---|
| Texas | 157 |
| Florida | 87 |
| California | 81 |
| Georgia | 79 |
| New York | 61 |
| Illinois | 50 |
| North Carolina | 45 |
| Alabama | 42 |
| Pennsylvania | 42 |
| Maryland | 35 |
| Arizona | 26 |
| Ohio | 26 |
| Tennessee | 26 |
| Louisiana | 25 |
| South Carolina | 24 |
| Virginia | 24 |
| Michigan | 22 |
| Indiana | 21 |
| Missouri | 21 |
| Mississippi | 21 |
Your Rights
What to do if you have a complaint against Sezzle Inc.
- Contact Sezzle Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Sezzle Inc. have?
Sezzle Inc. has 1,077 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Sezzle Inc.?
The most common issue reported is Incorrect information on your report with 318 complaints.
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How do I file a complaint against Sezzle Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Sezzle Inc. respond to complaints on time?
Sezzle Inc. has a 91.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.