Credit card or prepaid card Complaints in Alabama
Alabama consumers have filed 1,899 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,899 credit card or prepaid card complaints from Alabama.
- Capital One Financial Corporation has the most complaints (236).
- Most common issue: Problem with a purchase shown on your statement.
1,899 Total credit card or prepaid card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card or prepaid card in Alabama
| Company | Complaints | % of Total |
|---|---|---|
| Capital One Financial Corporation | 236 | 12.4% |
| Synchrony Financial | 199 | 10.5% |
| Citibank, N.A. | 175 | 9.2% |
| Bread Financial Holdings, Inc. | 128 | 6.7% |
| JPMorgan Chase & Co. | 113 | 6.0% |
| American Express Company | 103 | 5.4% |
| Conduent Incorporated | 85 | 4.5% |
| Bank of America, National Association | 78 | 4.1% |
| Wells Fargo & Company | 77 | 4.1% |
| Discover Bank | 76 | 4.0% |
| Barclays Bank Delaware | 45 | 2.4% |
| Comerica | 40 | 2.1% |
| U.S. Bancorp | 38 | 2.0% |
| Navy Federal Credit Union | 33 | 1.7% |
| Experian Information Solutions Inc. | 31 | 1.6% |
| Netspend Corporation | 28 | 1.5% |
| BBVA Financial Corporation | 22 | 1.2% |
| Block, Inc. | 22 | 1.2% |
| Goldman Sachs Bank USA | 22 | 1.2% |
| PNC Bank N.A. | 22 | 1.2% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from Alabama.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,430 | 75.3% |
| Closed with monetary relief | 258 | 13.6% |
| Closed with non-monetary relief | 209 | 11% |
| Untimely response | 2 | 0.1% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in Alabama?
1,899 complaints about credit card or prepaid card have been filed from Alabama.
-
Which company gets the most credit card or prepaid card complaints in Alabama?
Capital One Financial Corporation leads with 236 credit card or prepaid card complaints in Alabama.
-
What is the most common issue with credit card or prepaid card in Alabama?
The most frequently reported issue is Problem with a purchase shown on your statement with 422 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.