Barclays Bank Delaware Consumer Complaints
Barclays Bank Delaware has received 27,152 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 27,152 total complaints on file with the CFPB.
- Most complaints are about Credit card (9,212).
- Timely response rate: 100.0%.
- Consumer disputed rate: 17.2% of resolved complaints.
Complaints by Product
The following table shows how complaints against Barclays Bank Delaware break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit card | 9,212 | 33.9% |
| Credit card or prepaid card | 7,600 | 28.0% |
| Credit reporting or other personal consumer reports | 4,033 | 14.9% |
| Credit reporting, credit repair services, or other personal consumer reports | 2,701 | 9.9% |
| Debt collection | 2,697 | 9.9% |
| Checking or savings account | 417 | 1.5% |
| Bank account or service | 129 | 0.5% |
| Money transfer, virtual currency, or money service | 78 | 0.3% |
| Credit reporting | 76 | 0.3% |
| Payday loan, title loan, or personal loan | 73 | 0.3% |
| Mortgage | 63 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 22 | 0.1% |
| Consumer Loan | 20 | 0.1% |
| Debt or credit management | 16 | 0.1% |
| Money transfers | 4 | 0.0% |
| Prepaid card | 4 | 0.0% |
| Student loan | 3 | 0.0% |
| Other financial service | 2 | 0.0% |
| Vehicle loan or lease | 2 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Barclays Bank Delaware.
Company Response Breakdown
When consumers file complaints, Barclays Bank Delaware responds in one of several ways. The breakdown below shows how Barclays Bank Delaware has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 22,653 | 83.4% |
| Closed with monetary relief | 3,292 | 12.1% |
| Closed with non-monetary relief | 697 | 2.6% |
| In progress | 283 | 1% |
| Closed with relief | 118 | 0.4% |
| Closed without relief | 102 | 0.4% |
| Closed | 6 | 0% |
| Untimely response | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against Barclays Bank Delaware.
| State | Complaints |
|---|---|
| California | 3,734 |
| New York | 3,102 |
| Florida | 3,052 |
| Texas | 1,866 |
| New Jersey | 1,161 |
| Pennsylvania | 1,081 |
| Georgia | 980 |
| North Carolina | 945 |
| Massachusetts | 898 |
| Illinois | 842 |
| Virginia | 722 |
| Arizona | 630 |
| Maryland | 608 |
| Ohio | 603 |
| Colorado | 471 |
| South Carolina | 445 |
| Washington | 443 |
| Michigan | 426 |
| Connecticut | 406 |
| Nevada | 322 |
Your Rights
What to do if you have a complaint against Barclays Bank Delaware
- Contact Barclays Bank Delaware directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Barclays Bank Delaware have?
Barclays Bank Delaware has 27,152 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Barclays Bank Delaware?
The most common issue reported is Problem with a purchase shown on your statement with 4,597 complaints.
-
How do I file a complaint against Barclays Bank Delaware?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Barclays Bank Delaware respond to complaints on time?
Barclays Bank Delaware has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.