American Collection Systems, Inc. Consumer Complaints
American Collection Systems, Inc. has received 29 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 29 total complaints on file with the CFPB.
- Most complaints are about Debt collection (27).
- Timely response rate: 100.0%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against American Collection Systems, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 27 | 93.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 1 | 3.4% |
| Debt or credit management | 1 | 3.4% |
Most Common Issues
These are the specific issues consumers most frequently report about American Collection Systems, Inc..
Company Response Breakdown
When consumers file complaints, American Collection Systems, Inc. responds in one of several ways. The breakdown below shows how American Collection Systems, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 26 | 89.7% |
| Closed with monetary relief | 3 | 10.3% |
Complaints by State
Top states where consumers have filed complaints against American Collection Systems, Inc..
| State | Complaints |
|---|---|
| Wyoming | 11 |
| Arkansas | 4 |
| Texas | 3 |
| Arizona | 2 |
| California | 2 |
| North Carolina | 2 |
| Colorado | 1 |
| District of Columbia | 1 |
| Massachusetts | 1 |
| Montana | 1 |
| Oklahoma | 1 |
Your Rights
What to do if you have a complaint against American Collection Systems, Inc.
- Contact American Collection Systems, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does American Collection Systems, Inc. have?
American Collection Systems, Inc. has 29 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about American Collection Systems, Inc.?
The most common issue reported is Attempts to collect debt not owed with 7 complaints.
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How do I file a complaint against American Collection Systems, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does American Collection Systems, Inc. respond to complaints on time?
American Collection Systems, Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.