Bank account or service Complaints in Florida
Florida consumers have filed 7,899 complaints about bank account or service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 7,899 bank account or service complaints from Florida.
- Bank of America, National Association has the most complaints (1,558).
- Most common issue: Account opening, closing, or management.
7,899 Total bank account or service complaints
30 Companies involved
5 Distinct issues
Top Companies for Bank account or service in Florida
| Company | Complaints | % of Total |
|---|---|---|
| Bank of America, National Association | 1,558 | 19.7% |
| Wells Fargo & Company | 1,537 | 19.5% |
| JPMorgan Chase & Co. | 822 | 10.4% |
| SunTrust Banks, Inc. | 698 | 8.8% |
| Regions Financial Corporation | 479 | 6.1% |
| TD Bank US Holding Company | 379 | 4.8% |
| Bb&t Corporation | 332 | 4.2% |
| Citibank, N.A. | 277 | 3.5% |
| PNC Bank N.A. | 254 | 3.2% |
| Fifth Third Financial Corporation | 208 | 2.6% |
| Capital One Financial Corporation | 115 | 1.5% |
| United Services Automobile Association | 100 | 1.3% |
| Navy Federal Credit Union | 89 | 1.1% |
| BBVA Financial Corporation | 65 | 0.8% |
| Paypal Holdings, Inc | 64 | 0.8% |
| Synchrony Financial | 63 | 0.8% |
| Ally Financial Inc. | 62 | 0.8% |
| U.S. Bancorp | 56 | 0.7% |
| HSBC North America Holdings Inc. | 52 | 0.7% |
| American Express Company | 40 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to bank account or service complaints from Florida.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,296 | 67% |
| Closed with monetary relief | 1,698 | 21.5% |
| Closed with non-monetary relief | 461 | 5.8% |
| Closed without relief | 184 | 2.3% |
| Closed | 150 | 1.9% |
| Closed with relief | 104 | 1.3% |
| Untimely response | 6 | 0.1% |
Frequently Asked Questions
-
How many Bank account or service complaints have been filed in Florida?
7,899 complaints about bank account or service have been filed from Florida.
-
Which company gets the most bank account or service complaints in Florida?
Bank of America, National Association leads with 1,558 bank account or service complaints in Florida.
-
What is the most common issue with bank account or service in Florida?
The most frequently reported issue is Account opening, closing, or management with 3,408 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.