Credit card or prepaid card Complaints in Kentucky
Kentucky consumers have filed 1,210 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,210 credit card or prepaid card complaints from Kentucky.
- Capital One Financial Corporation has the most complaints (161).
- Most common issue: Problem with a purchase shown on your statement.
1,210 Total credit card or prepaid card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card or prepaid card in Kentucky
| Company | Complaints | % of Total |
|---|---|---|
| Capital One Financial Corporation | 161 | 13.3% |
| Citibank, N.A. | 145 | 12.0% |
| Synchrony Financial | 113 | 9.3% |
| JPMorgan Chase & Co. | 91 | 7.5% |
| Bread Financial Holdings, Inc. | 83 | 6.9% |
| Bank of America, National Association | 58 | 4.8% |
| Discover Bank | 56 | 4.6% |
| American Express Company | 54 | 4.5% |
| U.S. Bancorp | 47 | 3.9% |
| Comerica | 40 | 3.3% |
| Barclays Bank Delaware | 36 | 3.0% |
| Wells Fargo & Company | 36 | 3.0% |
| Netspend Corporation | 28 | 2.3% |
| Fifth Third Financial Corporation | 24 | 2.0% |
| PNC Bank N.A. | 22 | 1.8% |
| Block, Inc. | 14 | 1.2% |
| TD Bank US Holding Company | 13 | 1.1% |
| Incomm Holdings Inc. | 12 | 1.0% |
| Regions Financial Corporation | 11 | 0.9% |
| United Services Automobile Association | 10 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from Kentucky.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 830 | 68.6% |
| Closed with monetary relief | 228 | 18.8% |
| Closed with non-monetary relief | 151 | 12.5% |
| Untimely response | 1 | 0.1% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in Kentucky?
1,210 complaints about credit card or prepaid card have been filed from Kentucky.
-
Which company gets the most credit card or prepaid card complaints in Kentucky?
Capital One Financial Corporation leads with 161 credit card or prepaid card complaints in Kentucky.
-
What is the most common issue with credit card or prepaid card in Kentucky?
The most frequently reported issue is Problem with a purchase shown on your statement with 271 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.