Key Takeaways

  • 1,378 money transfer, virtual currency, or money service complaints from Kentucky.
  • Block, Inc. has the most complaints (601).
  • Most common issue: Other transaction problem.
1,378 Total money transfer, virtual currency, or money service complaints
30 Companies involved
17 Distinct issues

Top Companies for Money transfer, virtual currency, or money service in Kentucky

Common Issues

Other transaction problem 568
Fraud or scam 300
Unauthorized transactions or other transaction problem 131
Managing, opening, or closing your mobile wallet account 81
Money was not available when promised 75
Trouble accessing funds in your mobile or digital wallet 64
Other service problem 52
Confusing or missing disclosures 28
Problem with customer service 20
Unexpected or other fees 18

How Companies Respond

Breakdown of how companies respond to money transfer, virtual currency, or money service complaints from Kentucky.

Response Count Percentage
Closed with explanation 1,244 90.3%
Closed with non-monetary relief 66 4.8%
Closed with monetary relief 58 4.2%
In progress 8 0.6%
Untimely response 2 0.1%

Frequently Asked Questions

  • How many Money transfer, virtual currency, or money service complaints have been filed in Kentucky?

    1,378 complaints about money transfer, virtual currency, or money service have been filed from Kentucky.

  • Which company gets the most money transfer, virtual currency, or money service complaints in Kentucky?

    Block, Inc. leads with 601 money transfer, virtual currency, or money service complaints in Kentucky.

  • What is the most common issue with money transfer, virtual currency, or money service in Kentucky?

    The most frequently reported issue is Other transaction problem with 568 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.