Robinhood Markets Inc. Consumer Complaints
Robinhood Markets Inc. has received 4,350 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 4,350 total complaints on file with the CFPB.
- Most complaints are about Money transfer, virtual currency, or money service (2,241).
- Timely response rate: 86.2%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Robinhood Markets Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Money transfer, virtual currency, or money service | 2,241 | 51.5% |
| Checking or savings account | 1,480 | 34.0% |
| Credit card | 428 | 9.8% |
| Credit reporting or other personal consumer reports | 105 | 2.4% |
| Debt collection | 47 | 1.1% |
| Credit card or prepaid card | 23 | 0.5% |
| Credit reporting, credit repair services, or other personal consumer reports | 14 | 0.3% |
| Prepaid card | 9 | 0.2% |
| Debt or credit management | 2 | 0.0% |
| Payday loan, title loan, or personal loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Robinhood Markets Inc..
Company Response Breakdown
When consumers file complaints, Robinhood Markets Inc. responds in one of several ways. The breakdown below shows how Robinhood Markets Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,322 | 99.4% |
| In progress | 26 | 0.6% |
| Untimely response | 2 | 0% |
Complaints by State
Top states where consumers have filed complaints against Robinhood Markets Inc..
| State | Complaints |
|---|---|
| California | 731 |
| Florida | 444 |
| Texas | 373 |
| New York | 300 |
| New Jersey | 198 |
| Georgia | 191 |
| Illinois | 186 |
| Pennsylvania | 144 |
| Washington | 136 |
| Michigan | 113 |
| Virginia | 111 |
| Ohio | 102 |
| North Carolina | 98 |
| Arizona | 97 |
| Massachusetts | 92 |
| Maryland | 83 |
| Colorado | 76 |
| Tennessee | 75 |
| Connecticut | 58 |
| South Carolina | 53 |
Your Rights
What to do if you have a complaint against Robinhood Markets Inc.
- Contact Robinhood Markets Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Robinhood Markets Inc. have?
Robinhood Markets Inc. has 4,350 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Robinhood Markets Inc.?
The most common issue reported is Managing an account with 1,067 complaints.
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How do I file a complaint against Robinhood Markets Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Robinhood Markets Inc. respond to complaints on time?
Robinhood Markets Inc. has a 86.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.