Key Takeaways

  • 233 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (198).
  • Timely response rate: 97.9%.
  • Consumer disputed rate: 11.9% of resolved complaints.
233 Total complaints
97.9% Timely response rate
11.9% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Mountain Land Collections, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 198 85.0%
Credit reporting, credit repair services, or other personal consumer reports 21 9.0%
Credit reporting or other personal consumer reports 11 4.7%
Credit reporting 1 0.4%
Debt or credit management 1 0.4%
Vehicle loan or lease 1 0.4%

Most Common Issues

These are the specific issues consumers most frequently report about Mountain Land Collections, Inc..

Attempts to collect debt not owed 69
Written notification about debt 35
False statements or representation 28
Incorrect information on your report 27
Communication tactics 15
Took or threatened to take negative or legal action 15
Cont'd attempts collect debt not owed 14
Disclosure verification of debt 12
Improper contact or sharing of info 5
Threatened to contact someone or share information improperly 4

Company Response Breakdown

When consumers file complaints, Mountain Land Collections, Inc. responds in one of several ways. The breakdown below shows how Mountain Land Collections, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 220 94.4%
Closed with non-monetary relief 13 5.6%

Complaints by State

Top states where consumers have filed complaints against Mountain Land Collections, Inc..

Your Rights

What to do if you have a complaint against Mountain Land Collections, Inc.

  1. Contact Mountain Land Collections, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Mountain Land Collections, Inc. have?

    Mountain Land Collections, Inc. has 233 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Mountain Land Collections, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 69 complaints.

  • How do I file a complaint against Mountain Land Collections, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Mountain Land Collections, Inc. respond to complaints on time?

    Mountain Land Collections, Inc. has a 97.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.