Vehicle loan or lease Complaints in New Jersey
New Jersey consumers have filed 3,370 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 3,370 vehicle loan or lease complaints from New Jersey.
- Ally Financial Inc. has the most complaints (305).
- Most common issue: Managing the loan or lease.
3,370 Total vehicle loan or lease complaints
30 Companies involved
12 Distinct issues
Top Companies for Vehicle loan or lease in New Jersey
| Company | Complaints | % of Total |
|---|---|---|
| Ally Financial Inc. | 305 | 9.1% |
| Credit Acceptance Corporation | 292 | 8.7% |
| Hyundai Capital America | 195 | 5.8% |
| Santander Consumer USA Holdings Inc. | 185 | 5.5% |
| Capital One Financial Corporation | 174 | 5.2% |
| Westlake Services, LLC | 174 | 5.2% |
| Santander Holdings USA, Inc. | 162 | 4.8% |
| Toyota Motor Credit Corporation | 160 | 4.7% |
| American Honda Finance Corp. | 145 | 4.3% |
| Wells Fargo & Company | 130 | 3.9% |
| General Motors Financial Company, Inc. | 103 | 3.1% |
| JPMorgan Chase & Co. | 98 | 2.9% |
| Nissan Motor Acceptance Company LLC | 88 | 2.6% |
| Bank of America, National Association | 79 | 2.3% |
| Bridgecrest Acceptance Corporation | 58 | 1.7% |
| BMW Financial Services NA, LLC | 57 | 1.7% |
| Exeter Finance, LLC. | 51 | 1.5% |
| U.S. Bancorp | 51 | 1.5% |
| VW Credit | 48 | 1.4% |
| Ford Motor Credit Co. | 44 | 1.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from New Jersey.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,005 | 89.2% |
| Closed with non-monetary relief | 220 | 6.5% |
| Closed with monetary relief | 107 | 3.2% |
| In progress | 25 | 0.7% |
| Untimely response | 13 | 0.4% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in New Jersey?
3,370 complaints about vehicle loan or lease have been filed from New Jersey.
-
Which company gets the most vehicle loan or lease complaints in New Jersey?
Ally Financial Inc. leads with 305 vehicle loan or lease complaints in New Jersey.
-
What is the most common issue with vehicle loan or lease in New Jersey?
The most frequently reported issue is Managing the loan or lease with 1,043 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.