Vehicle loan or lease Complaints in New Jersey
New Jersey consumers have filed 3,467 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 3,467 vehicle loan or lease complaints from New Jersey.
- Ally Financial Inc. has the most complaints (309).
- Most common issue: Managing the loan or lease.
3,467 Total vehicle loan or lease complaints
30 Companies involved
12 Distinct issues
Top Companies for Vehicle loan or lease in New Jersey
| Company | Complaints | % of Total |
|---|---|---|
| Ally Financial Inc. | 309 | 8.9% |
| Credit Acceptance Corporation | 298 | 8.6% |
| Hyundai Capital America | 201 | 5.8% |
| Santander Consumer USA Holdings Inc. | 185 | 5.3% |
| Westlake Services, LLC | 182 | 5.2% |
| Santander Holdings USA, Inc. | 179 | 5.2% |
| Capital One Financial Corporation | 177 | 5.1% |
| Toyota Motor Credit Corporation | 163 | 4.7% |
| American Honda Finance Corp. | 149 | 4.3% |
| Wells Fargo & Company | 132 | 3.8% |
| General Motors Financial Company, Inc. | 107 | 3.1% |
| JPMorgan Chase & Co. | 100 | 2.9% |
| Nissan Motor Acceptance Company LLC | 93 | 2.7% |
| Bank of America, National Association | 80 | 2.3% |
| Bridgecrest Acceptance Corporation | 61 | 1.8% |
| BMW Financial Services NA, LLC | 58 | 1.7% |
| Exeter Finance, LLC. | 53 | 1.5% |
| U.S. Bancorp | 51 | 1.5% |
| VW Credit | 49 | 1.4% |
| Ford Motor Credit Co. | 46 | 1.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from New Jersey.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,093 | 89.2% |
| Closed with non-monetary relief | 231 | 6.7% |
| Closed with monetary relief | 109 | 3.1% |
| In progress | 20 | 0.6% |
| Untimely response | 14 | 0.4% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in New Jersey?
3,467 complaints about vehicle loan or lease have been filed from New Jersey.
-
Which company gets the most vehicle loan or lease complaints in New Jersey?
Ally Financial Inc. leads with 309 vehicle loan or lease complaints in New Jersey.
-
What is the most common issue with vehicle loan or lease in New Jersey?
The most frequently reported issue is Managing the loan or lease with 1,068 complaints.
Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice.
The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.