American Honda Finance Corp. Consumer Complaints
American Honda Finance Corp. has received 4,730 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 4,730 total complaints on file with the CFPB.
- Most complaints are about Vehicle loan or lease (1,945).
- Timely response rate: 99.1%.
- Consumer disputed rate: 23.7% of resolved complaints.
Complaints by Product
The following table shows how complaints against American Honda Finance Corp. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Vehicle loan or lease | 1,945 | 41.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 886 | 18.7% |
| Credit reporting or other personal consumer reports | 810 | 17.1% |
| Consumer Loan | 602 | 12.7% |
| Debt collection | 413 | 8.7% |
| Payday loan, title loan, or personal loan | 14 | 0.3% |
| Credit card | 13 | 0.3% |
| Credit card or prepaid card | 13 | 0.3% |
| Credit reporting | 11 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 9 | 0.2% |
| Money transfer, virtual currency, or money service | 5 | 0.1% |
| Bank account or service | 3 | 0.1% |
| Checking or savings account | 3 | 0.1% |
| Debt or credit management | 2 | 0.0% |
| Mortgage | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about American Honda Finance Corp..
Company Response Breakdown
When consumers file complaints, American Honda Finance Corp. responds in one of several ways. The breakdown below shows how American Honda Finance Corp. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,288 | 90.7% |
| Closed with non-monetary relief | 323 | 6.8% |
| Closed with monetary relief | 100 | 2.1% |
| Closed | 11 | 0.2% |
| In progress | 8 | 0.2% |
Complaints by State
Top states where consumers have filed complaints against American Honda Finance Corp..
| State | Complaints |
|---|---|
| California | 740 |
| New York | 700 |
| Florida | 498 |
| New Jersey | 357 |
| Texas | 320 |
| Massachusetts | 175 |
| Georgia | 169 |
| Virginia | 146 |
| North Carolina | 144 |
| Pennsylvania | 144 |
| Illinois | 133 |
| Ohio | 130 |
| Maryland | 88 |
| Arizona | 83 |
| Louisiana | 73 |
| Connecticut | 69 |
| South Carolina | 60 |
| Tennessee | 52 |
| Nevada | 49 |
| Michigan | 44 |
Your Rights
What to do if you have a complaint against American Honda Finance Corp.
- Contact American Honda Finance Corp. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does American Honda Finance Corp. have?
American Honda Finance Corp. has 4,730 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about American Honda Finance Corp.?
The most common issue reported is Incorrect information on your report with 1,196 complaints.
-
How do I file a complaint against American Honda Finance Corp.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does American Honda Finance Corp. respond to complaints on time?
American Honda Finance Corp. has a 99.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.