Bridgecrest Acceptance Corporation Consumer Complaints
Bridgecrest Acceptance Corporation has received 6,563 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 6,563 total complaints on file with the CFPB.
- Most complaints are about Vehicle loan or lease (2,634).
- Timely response rate: 97.6%.
- Consumer disputed rate: 25.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Bridgecrest Acceptance Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Vehicle loan or lease | 2,634 | 40.1% |
| Credit reporting or other personal consumer reports | 1,829 | 27.9% |
| Debt collection | 1,177 | 17.9% |
| Credit reporting, credit repair services, or other personal consumer reports | 800 | 12.2% |
| Consumer Loan | 59 | 0.9% |
| Payday loan, title loan, or personal loan | 14 | 0.2% |
| Credit card | 12 | 0.2% |
| Money transfer, virtual currency, or money service | 9 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 9 | 0.1% |
| Checking or savings account | 6 | 0.1% |
| Credit card or prepaid card | 6 | 0.1% |
| Debt or credit management | 5 | 0.1% |
| Bank account or service | 1 | 0.0% |
| Mortgage | 1 | 0.0% |
| Prepaid card | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Bridgecrest Acceptance Corporation.
Company Response Breakdown
When consumers file complaints, Bridgecrest Acceptance Corporation responds in one of several ways. The breakdown below shows how Bridgecrest Acceptance Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 6,361 | 96.9% |
| In progress | 196 | 3% |
| Closed with non-monetary relief | 4 | 0.1% |
| Closed with monetary relief | 2 | 0% |
Complaints by State
Top states where consumers have filed complaints against Bridgecrest Acceptance Corporation.
| State | Complaints |
|---|---|
| Georgia | 867 |
| Texas | 830 |
| Florida | 720 |
| California | 449 |
| North Carolina | 364 |
| Pennsylvania | 331 |
| Illinois | 254 |
| Ohio | 208 |
| South Carolina | 206 |
| Maryland | 194 |
| Virginia | 181 |
| Nevada | 158 |
| Tennessee | 155 |
| New York | 150 |
| Arizona | 144 |
| Alabama | 137 |
| Michigan | 129 |
| New Jersey | 117 |
| Missouri | 106 |
| Indiana | 105 |
Your Rights
What to do if you have a complaint against Bridgecrest Acceptance Corporation
- Contact Bridgecrest Acceptance Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Bridgecrest Acceptance Corporation have?
Bridgecrest Acceptance Corporation has 6,563 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Bridgecrest Acceptance Corporation?
The most common issue reported is Incorrect information on your report with 1,639 complaints.
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How do I file a complaint against Bridgecrest Acceptance Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Bridgecrest Acceptance Corporation respond to complaints on time?
Bridgecrest Acceptance Corporation has a 97.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.