Exeter Finance, LLC. Consumer Complaints
Exeter Finance, LLC. has received 8,303 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 8,303 total complaints on file with the CFPB.
- Most complaints are about Credit reporting or other personal consumer reports (2,699).
- Timely response rate: 99.8%.
- Consumer disputed rate: 21.1% of resolved complaints.
Complaints by Product
The following table shows how complaints against Exeter Finance, LLC. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 2,699 | 32.5% |
| Vehicle loan or lease | 2,244 | 27.0% |
| Credit reporting, credit repair services, or other personal consumer reports | 1,582 | 19.1% |
| Debt collection | 1,446 | 17.4% |
| Consumer Loan | 238 | 2.9% |
| Payday loan, title loan, personal loan, or advance loan | 19 | 0.2% |
| Credit reporting | 16 | 0.2% |
| Payday loan, title loan, or personal loan | 13 | 0.2% |
| Credit card | 12 | 0.1% |
| Credit card or prepaid card | 11 | 0.1% |
| Debt or credit management | 11 | 0.1% |
| Checking or savings account | 6 | 0.1% |
| Money transfer, virtual currency, or money service | 3 | 0.0% |
| Mortgage | 2 | 0.0% |
| Bank account or service | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Exeter Finance, LLC..
Company Response Breakdown
When consumers file complaints, Exeter Finance, LLC. responds in one of several ways. The breakdown below shows how Exeter Finance, LLC. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 8,294 | 99.9% |
| In progress | 9 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Exeter Finance, LLC..
| State | Complaints |
|---|---|
| Georgia | 1,224 |
| Texas | 999 |
| Florida | 812 |
| California | 739 |
| Illinois | 476 |
| South Carolina | 354 |
| North Carolina | 339 |
| Alabama | 255 |
| Ohio | 235 |
| Pennsylvania | 232 |
| New York | 218 |
| Tennessee | 212 |
| Maryland | 201 |
| Virginia | 198 |
| Louisiana | 192 |
| New Jersey | 186 |
| Michigan | 142 |
| Mississippi | 139 |
| Missouri | 132 |
| Arizona | 127 |
Your Rights
What to do if you have a complaint against Exeter Finance, LLC.
- Contact Exeter Finance, LLC. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Exeter Finance, LLC. have?
Exeter Finance, LLC. has 8,303 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Exeter Finance, LLC.?
The most common issue reported is Improper use of your report with 2,052 complaints.
-
How do I file a complaint against Exeter Finance, LLC.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Exeter Finance, LLC. respond to complaints on time?
Exeter Finance, LLC. has a 99.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.