Bank account or service Complaints in North Carolina
North Carolina consumers have filed 2,327 complaints about bank account or service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 2,327 bank account or service complaints from North Carolina.
- Wells Fargo & Company has the most complaints (612).
- Most common issue: Account opening, closing, or management.
2,327 Total bank account or service complaints
30 Companies involved
5 Distinct issues
Top Companies for Bank account or service in North Carolina
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 612 | 26.3% |
| Bank of America, National Association | 393 | 16.9% |
| SunTrust Banks, Inc. | 213 | 9.2% |
| Bb&t Corporation | 209 | 9.0% |
| PNC Bank N.A. | 115 | 4.9% |
| Fifth Third Financial Corporation | 88 | 3.8% |
| State Employees Credit Union | 64 | 2.8% |
| Citibank, N.A. | 61 | 2.6% |
| First Citizens Bancshares, Inc. | 59 | 2.5% |
| United Services Automobile Association | 59 | 2.5% |
| JPMorgan Chase & Co. | 43 | 1.8% |
| Navy Federal Credit Union | 38 | 1.6% |
| TD Bank US Holding Company | 38 | 1.6% |
| Paypal Holdings, Inc | 27 | 1.2% |
| Capital One Financial Corporation | 25 | 1.1% |
| Regions Financial Corporation | 21 | 0.9% |
| American Express Company | 20 | 0.9% |
| U.S. Bancorp | 18 | 0.8% |
| Comerica | 17 | 0.7% |
| Synchrony Financial | 17 | 0.7% |
Common Issues
How Companies Respond
Breakdown of how companies respond to bank account or service complaints from North Carolina.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,555 | 66.8% |
| Closed with monetary relief | 479 | 20.6% |
| Closed with non-monetary relief | 157 | 6.7% |
| Closed without relief | 67 | 2.9% |
| Closed | 38 | 1.6% |
| Closed with relief | 30 | 1.3% |
| Untimely response | 1 | 0% |
Frequently Asked Questions
-
How many Bank account or service complaints have been filed in North Carolina?
2,327 complaints about bank account or service have been filed from North Carolina.
-
Which company gets the most bank account or service complaints in North Carolina?
Wells Fargo & Company leads with 612 bank account or service complaints in North Carolina.
-
What is the most common issue with bank account or service in North Carolina?
The most frequently reported issue is Account opening, closing, or management with 974 complaints.
Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice.
The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.