Credit card or prepaid card Complaints in Pennsylvania
Pennsylvania consumers have filed 8,379 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 8,379 credit card or prepaid card complaints from Pennsylvania.
- Capital One Financial Corporation has the most complaints (1,116).
- Most common issue: Problem with a purchase shown on your statement.
8,379 Total credit card or prepaid card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card or prepaid card in Pennsylvania
| Company | Complaints | % of Total |
|---|---|---|
| Capital One Financial Corporation | 1,116 | 13.3% |
| Citibank, N.A. | 896 | 10.7% |
| Synchrony Financial | 612 | 7.3% |
| Bread Financial Holdings, Inc. | 606 | 7.2% |
| JPMorgan Chase & Co. | 587 | 7.0% |
| U.S. Bancorp | 567 | 6.8% |
| American Express Company | 431 | 5.1% |
| Bank of America, National Association | 429 | 5.1% |
| Discover Bank | 359 | 4.3% |
| Barclays Bank Delaware | 299 | 3.6% |
| Wells Fargo & Company | 248 | 3.0% |
| TD Bank US Holding Company | 219 | 2.6% |
| Equifax, Inc. | 161 | 1.9% |
| TransUnion Intermediate Holdings, Inc. | 158 | 1.9% |
| PNC Bank N.A. | 148 | 1.8% |
| Experian Information Solutions Inc. | 134 | 1.6% |
| Comerica | 112 | 1.3% |
| Goldman Sachs Bank USA | 105 | 1.3% |
| Netspend Corporation | 82 | 1.0% |
| Navy Federal Credit Union | 71 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from Pennsylvania.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,886 | 70.2% |
| Closed with monetary relief | 1,336 | 15.9% |
| Closed with non-monetary relief | 1,150 | 13.7% |
| Untimely response | 7 | 0.1% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in Pennsylvania?
8,379 complaints about credit card or prepaid card have been filed from Pennsylvania.
-
Which company gets the most credit card or prepaid card complaints in Pennsylvania?
Capital One Financial Corporation leads with 1,116 credit card or prepaid card complaints in Pennsylvania.
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What is the most common issue with credit card or prepaid card in Pennsylvania?
The most frequently reported issue is Problem with a purchase shown on your statement with 1,830 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.