United Group Inc. Consumer Complaints
United Group Inc. has received 75 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 75 total complaints on file with the CFPB.
- Most complaints are about Vehicle loan or lease (22).
- Timely response rate: 100.0%.
- Consumer disputed rate: 8.3% of resolved complaints.
Complaints by Product
The following table shows how complaints against United Group Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Vehicle loan or lease | 22 | 29.3% |
| Debt collection | 15 | 20.0% |
| Credit reporting, credit repair services, or other personal consumer reports | 14 | 18.7% |
| Credit reporting or other personal consumer reports | 11 | 14.7% |
| Consumer Loan | 8 | 10.7% |
| Payday loan, title loan, or personal loan | 5 | 6.7% |
Most Common Issues
These are the specific issues consumers most frequently report about United Group Inc..
Company Response Breakdown
When consumers file complaints, United Group Inc. responds in one of several ways. The breakdown below shows how United Group Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 72 | 96% |
| Closed with monetary relief | 2 | 2.7% |
| Closed with non-monetary relief | 1 | 1.3% |
Complaints by State
Top states where consumers have filed complaints against United Group Inc..
| State | Complaints |
|---|---|
| Oregon | 37 |
| Washington | 13 |
| Nevada | 9 |
| Michigan | 4 |
| California | 3 |
| Hawaii | 3 |
| Mississippi | 2 |
| Florida | 1 |
| Idaho | 1 |
| Kansas | 1 |
| Missouri | 1 |
Your Rights
What to do if you have a complaint against United Group Inc.
- Contact United Group Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does United Group Inc. have?
United Group Inc. has 75 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about United Group Inc.?
The most common issue reported is Managing the loan or lease with 13 complaints.
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How do I file a complaint against United Group Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does United Group Inc. respond to complaints on time?
United Group Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.