Bank account or service Complaints in Washington
Washington consumers have filed 1,597 complaints about bank account or service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,597 bank account or service complaints from Washington.
- Bank of America, National Association has the most complaints (368).
- Most common issue: Account opening, closing, or management.
1,597 Total bank account or service complaints
30 Companies involved
5 Distinct issues
Top Companies for Bank account or service in Washington
| Company | Complaints | % of Total |
|---|---|---|
| Bank of America, National Association | 368 | 23.0% |
| Wells Fargo & Company | 259 | 16.2% |
| JPMorgan Chase & Co. | 208 | 13.0% |
| U.S. Bancorp | 189 | 11.8% |
| Keycorp | 104 | 6.5% |
| Citibank, N.A. | 88 | 5.5% |
| United Services Automobile Association | 35 | 2.2% |
| Navy Federal Credit Union | 28 | 1.8% |
| Boeing Employees' Credit Union | 23 | 1.4% |
| Paypal Holdings, Inc | 20 | 1.3% |
| U.S. Bank National Association - San Francisco Main Branch | 19 | 1.2% |
| Umpqua Holdings Corporation | 19 | 1.2% |
| Capital One Financial Corporation | 17 | 1.1% |
| Discover Bank | 14 | 0.9% |
| HSBC North America Holdings Inc. | 12 | 0.8% |
| Wafd Bank | 12 | 0.8% |
| Ally Financial Inc. | 10 | 0.6% |
| Comerica | 10 | 0.6% |
| Synchrony Financial | 10 | 0.6% |
| TD Bank US Holding Company | 10 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to bank account or service complaints from Washington.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,064 | 66.6% |
| Closed with monetary relief | 317 | 19.8% |
| Closed with non-monetary relief | 131 | 8.2% |
| Closed without relief | 42 | 2.6% |
| Closed with relief | 23 | 1.4% |
| Closed | 20 | 1.3% |
Frequently Asked Questions
-
How many Bank account or service complaints have been filed in Washington?
1,597 complaints about bank account or service have been filed from Washington.
-
Which company gets the most bank account or service complaints in Washington?
Bank of America, National Association leads with 368 bank account or service complaints in Washington.
-
What is the most common issue with bank account or service in Washington?
The most frequently reported issue is Account opening, closing, or management with 744 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.