Checking or savings account Complaints in West Virginia
West Virginia consumers have filed 957 complaints about checking or savings account with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 957 checking or savings account complaints from West Virginia.
- JPMorgan Chase & Co. has the most complaints (115).
- Most common issue: Managing an account.
957 Total checking or savings account complaints
30 Companies involved
7 Distinct issues
Top Companies for Checking or savings account in West Virginia
| Company | Complaints | % of Total |
|---|---|---|
| JPMorgan Chase & Co. | 115 | 12.0% |
| Truist Financial Corporation | 98 | 10.2% |
| Huntington National Bank, the | 73 | 7.6% |
| Chime Financial Inc | 72 | 7.5% |
| Block, Inc. | 55 | 5.7% |
| Wells Fargo & Company | 48 | 5.0% |
| Capital One Financial Corporation | 46 | 4.8% |
| Bank of America, National Association | 44 | 4.6% |
| Citibank, N.A. | 30 | 3.1% |
| Navy Federal Credit Union | 28 | 2.9% |
| PNC Bank N.A. | 27 | 2.8% |
| Bb&t Corporation | 26 | 2.7% |
| United Bankshares, Inc. | 22 | 2.3% |
| Paypal Holdings, Inc | 19 | 2.0% |
| Fifth Third Financial Corporation | 17 | 1.8% |
| SoFi Technologies, Inc. | 16 | 1.7% |
| Wesbanco Bank, Inc. | 16 | 1.7% |
| U.S. Bancorp | 15 | 1.6% |
| United Services Automobile Association | 15 | 1.6% |
| Ally Financial Inc. | 13 | 1.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to checking or savings account complaints from West Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 764 | 79.8% |
| Closed with monetary relief | 127 | 13.3% |
| Closed with non-monetary relief | 56 | 5.9% |
| In progress | 10 | 1% |
Frequently Asked Questions
-
How many Checking or savings account complaints have been filed in West Virginia?
957 complaints about checking or savings account have been filed from West Virginia.
-
Which company gets the most checking or savings account complaints in West Virginia?
JPMorgan Chase & Co. leads with 115 checking or savings account complaints in West Virginia.
-
What is the most common issue with checking or savings account in West Virginia?
The most frequently reported issue is Managing an account with 599 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.