AAA Collections Consumer Complaints
AAA Collections has received 115 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 115 total complaints on file with the CFPB.
- Most complaints are about Debt collection (113).
- Timely response rate: 99.1%.
- Consumer disputed rate: 34.4% of resolved complaints.
Complaints by Product
The following table shows how complaints against AAA Collections break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 113 | 98.3% |
| Checking or savings account | 1 | 0.9% |
| Credit reporting, credit repair services, or other personal consumer reports | 1 | 0.9% |
Most Common Issues
These are the specific issues consumers most frequently report about AAA Collections.
Company Response Breakdown
When consumers file complaints, AAA Collections responds in one of several ways. The breakdown below shows how AAA Collections has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 113 | 98.3% |
| In progress | 2 | 1.7% |
Complaints by State
Top states where consumers have filed complaints against AAA Collections.
| State | Complaints |
|---|---|
| South Dakota | 67 |
| North Dakota | 21 |
| Iowa | 8 |
| Illinois | 3 |
| Minnesota | 3 |
| Nebraska | 3 |
| Arizona | 2 |
| California | 2 |
| Florida | 1 |
| Georgia | 1 |
| Missouri | 1 |
| New Jersey | 1 |
| Wisconsin | 1 |
| Wyoming | 1 |
Your Rights
What to do if you have a complaint against AAA Collections
- Contact AAA Collections directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does AAA Collections have?
AAA Collections has 115 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about AAA Collections?
The most common issue reported is Written notification about debt with 23 complaints.
-
How do I file a complaint against AAA Collections?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does AAA Collections respond to complaints on time?
AAA Collections has a 99.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.