Consumer Loan Complaints in California
California consumers have filed 3,785 complaints about consumer loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 3,785 consumer loan complaints from California.
- Wells Fargo & Company has the most complaints (389).
- Most common issue: Managing the loan or lease.
3,785 Total consumer loan complaints
30 Companies involved
17 Distinct issues
Top Companies for Consumer Loan in California
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 389 | 10.3% |
| Santander Consumer USA Holdings Inc. | 232 | 6.1% |
| Toyota Motor Credit Corporation | 160 | 4.2% |
| Ally Financial Inc. | 158 | 4.2% |
| JPMorgan Chase & Co. | 131 | 3.5% |
| Capital One Financial Corporation | 123 | 3.2% |
| Cashcall, Inc. | 115 | 3.0% |
| Westlake Services, LLC | 106 | 2.8% |
| Bank of America, National Association | 91 | 2.4% |
| U.S. Bancorp | 88 | 2.3% |
| Synchrony Financial | 86 | 2.3% |
| BMW Financial Services NA, LLC | 85 | 2.2% |
| American Honda Finance Corp. | 80 | 2.1% |
| Citibank, N.A. | 77 | 2.0% |
| Wheels Financial Group, LLC. | 74 | 2.0% |
| Bliksum, LLC | 69 | 1.8% |
| Nissan Motor Acceptance Company LLC | 66 | 1.7% |
| Hyundai Capital America | 63 | 1.7% |
| General Motors Financial Company, Inc. | 61 | 1.6% |
| OneMain Financial Holdings, LLC. | 57 | 1.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to consumer loan complaints from California.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,143 | 83% |
| Closed with non-monetary relief | 300 | 7.9% |
| Closed with monetary relief | 219 | 5.8% |
| Closed | 64 | 1.7% |
| Closed without relief | 33 | 0.9% |
| Untimely response | 19 | 0.5% |
| Closed with relief | 7 | 0.2% |
Frequently Asked Questions
-
How many Consumer Loan complaints have been filed in California?
3,785 complaints about consumer loan have been filed from California.
-
Which company gets the most consumer loan complaints in California?
Wells Fargo & Company leads with 389 consumer loan complaints in California.
-
What is the most common issue with consumer loan in California?
The most frequently reported issue is Managing the loan or lease with 1,803 complaints.
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The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.