Key Takeaways

  • 808 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, or personal loan (196).
  • Timely response rate: 98.8%.
  • Consumer disputed rate: 23.8% of resolved complaints.
808 Total complaints
98.8% Timely response rate
23.8% Consumer disputed rate
Payday loan, title loan, or personal loan Most common product

Complaints by Product

The following table shows how complaints against Wheels Financial Group, LLC. break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, or personal loan 196 24.3%
Payday loan, title loan, personal loan, or advance loan 149 18.4%
Credit reporting or other personal consumer reports 122 15.1%
Debt collection 112 13.9%
Credit reporting, credit repair services, or other personal consumer reports 103 12.7%
Consumer Loan 80 9.9%
Vehicle loan or lease 39 4.8%
Credit card or prepaid card 3 0.4%
Payday loan 3 0.4%
Mortgage 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Wheels Financial Group, LLC..

Incorrect information on your report 151
Charged fees or interest you didn't expect 139
Struggling to pay your loan 63
Vehicle was repossessed or sold the vehicle 58
Improper use of your report 57
Attempts to collect debt not owed 46
Problem with the payoff process at the end of the loan 34
Managing the loan or lease 24
Problem with a credit reporting company's investigation into an existing problem 21
Charged fees or interest I didn't expect 19

Company Response Breakdown

When consumers file complaints, Wheels Financial Group, LLC. responds in one of several ways. The breakdown below shows how Wheels Financial Group, LLC. has resolved complaints.

Response Count Percentage
Closed with explanation 806 99.8%
Closed with monetary relief 1 0.1%
Closed with non-monetary relief 1 0.1%

Complaints by State

Top states where consumers have filed complaints against Wheels Financial Group, LLC..

Your Rights

What to do if you have a complaint against Wheels Financial Group, LLC.

  1. Contact Wheels Financial Group, LLC. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Wheels Financial Group, LLC. have?

    Wheels Financial Group, LLC. has 808 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Wheels Financial Group, LLC.?

    The most common issue reported is Incorrect information on your report with 151 complaints.

  • How do I file a complaint against Wheels Financial Group, LLC.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Wheels Financial Group, LLC. respond to complaints on time?

    Wheels Financial Group, LLC. has a 98.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.