Credit card Complaints in California
California consumers have filed 40,090 complaints about credit card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 40,090 credit card complaints from California.
- Citibank, N.A. has the most complaints (5,811).
- Most common issue: Problem with a purchase shown on your statement.
40,090 Total credit card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card in California
| Company | Complaints | % of Total |
|---|---|---|
| Citibank, N.A. | 5,811 | 14.5% |
| Capital One Financial Corporation | 4,392 | 11.0% |
| JPMorgan Chase & Co. | 4,194 | 10.5% |
| Bank of America, National Association | 3,363 | 8.4% |
| Synchrony Financial | 3,050 | 7.6% |
| American Express Company | 2,807 | 7.0% |
| Wells Fargo & Company | 2,020 | 5.0% |
| Discover Bank | 1,422 | 3.5% |
| TransUnion Intermediate Holdings, Inc. | 1,320 | 3.3% |
| Equifax, Inc. | 1,281 | 3.2% |
| Barclays Bank Delaware | 1,259 | 3.1% |
| Experian Information Solutions Inc. | 1,143 | 2.9% |
| U.S. Bancorp | 1,078 | 2.7% |
| Bread Financial Holdings, Inc. | 1,067 | 2.7% |
| Goldman Sachs Bank USA | 993 | 2.5% |
| TD Bank US Holding Company | 527 | 1.3% |
| Navy Federal Credit Union | 295 | 0.7% |
| CLGF Holdco 1, LLC | 279 | 0.7% |
| Paypal Holdings, Inc | 204 | 0.5% |
| United Services Automobile Association | 190 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card complaints from California.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 25,378 | 63.3% |
| Closed with monetary relief | 6,954 | 17.3% |
| Closed with non-monetary relief | 6,075 | 15.2% |
| In progress | 657 | 1.6% |
| Closed without relief | 586 | 1.5% |
| Closed with relief | 321 | 0.8% |
| Closed | 87 | 0.2% |
| Untimely response | 32 | 0.1% |
Frequently Asked Questions
-
How many Credit card complaints have been filed in California?
40,090 complaints about credit card have been filed from California.
-
Which company gets the most credit card complaints in California?
Citibank, N.A. leads with 5,811 credit card complaints in California.
-
What is the most common issue with credit card in California?
The most frequently reported issue is Problem with a purchase shown on your statement with 7,679 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.