Credit card or prepaid card Complaints in Connecticut
Connecticut consumers have filed 2,626 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 2,626 credit card or prepaid card complaints from Connecticut.
- Capital One Financial Corporation has the most complaints (368).
- Most common issue: Problem with a purchase shown on your statement.
2,626 Total credit card or prepaid card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card or prepaid card in Connecticut
| Company | Complaints | % of Total |
|---|---|---|
| Capital One Financial Corporation | 368 | 14.0% |
| Citibank, N.A. | 321 | 12.2% |
| JPMorgan Chase & Co. | 242 | 9.2% |
| Bread Financial Holdings, Inc. | 223 | 8.5% |
| Bank of America, National Association | 210 | 8.0% |
| Synchrony Financial | 188 | 7.2% |
| American Express Company | 172 | 6.5% |
| Barclays Bank Delaware | 124 | 4.7% |
| Discover Bank | 122 | 4.6% |
| U.S. Bancorp | 97 | 3.7% |
| Wells Fargo & Company | 74 | 2.8% |
| TD Bank US Holding Company | 69 | 2.6% |
| Goldman Sachs Bank USA | 35 | 1.3% |
| Atlanticus Services Corporation | 21 | 0.8% |
| Block, Inc. | 20 | 0.8% |
| Comerica | 20 | 0.8% |
| Experian Information Solutions Inc. | 20 | 0.8% |
| Continental Finance Company, LLC | 18 | 0.7% |
| Incomm Holdings Inc. | 17 | 0.6% |
| TransUnion Intermediate Holdings, Inc. | 16 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from Connecticut.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,822 | 69.4% |
| Closed with monetary relief | 547 | 20.8% |
| Closed with non-monetary relief | 255 | 9.7% |
| Untimely response | 2 | 0.1% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in Connecticut?
2,626 complaints about credit card or prepaid card have been filed from Connecticut.
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Which company gets the most credit card or prepaid card complaints in Connecticut?
Capital One Financial Corporation leads with 368 credit card or prepaid card complaints in Connecticut.
-
What is the most common issue with credit card or prepaid card in Connecticut?
The most frequently reported issue is Problem with a purchase shown on your statement with 702 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.