Key Takeaways

  • 4,790 total complaints on file with the CFPB.
  • Most complaints are about Credit card (1,458).
  • Timely response rate: 91.5%.
  • Consumer disputed rate: 12.2% of resolved complaints.
4,790 Total complaints
91.5% Timely response rate
12.2% Consumer disputed rate
Credit card Most common product

Complaints by Product

The following table shows how complaints against Atlanticus Services Corporation break down by financial product category.

Product Complaints % of Total
Credit card 1,458 30.4%
Credit card or prepaid card 936 19.5%
Credit reporting or other personal consumer reports 884 18.5%
Debt collection 790 16.5%
Credit reporting, credit repair services, or other personal consumer reports 579 12.1%
Payday loan, title loan, or personal loan 56 1.2%
Payday loan, title loan, personal loan, or advance loan 36 0.8%
Consumer Loan 29 0.6%
Debt or credit management 5 0.1%
Checking or savings account 4 0.1%
Mortgage 4 0.1%
Credit reporting 3 0.1%
Money transfer, virtual currency, or money service 2 0.0%
Payday loan 2 0.0%
Bank account or service 1 0.0%
Prepaid card 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about Atlanticus Services Corporation.

Incorrect information on your report 855
Fees or interest 509
Improper use of your report 475
Problem with a purchase shown on your statement 400
Getting a credit card 369
Attempts to collect debt not owed 357
Closing your account 239
Problem when making payments 232
Other features, terms, or problems 194
Problem with a company's investigation into an existing problem 166

Company Response Breakdown

When consumers file complaints, Atlanticus Services Corporation responds in one of several ways. The breakdown below shows how Atlanticus Services Corporation has resolved complaints.

Response Count Percentage
Closed with explanation 3,104 64.8%
Closed with monetary relief 765 16%
Closed with non-monetary relief 738 15.4%
Closed 165 3.4%
In progress 18 0.4%

Complaints by State

Top states where consumers have filed complaints against Atlanticus Services Corporation.

Your Rights

What to do if you have a complaint against Atlanticus Services Corporation

  1. Contact Atlanticus Services Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Atlanticus Services Corporation have?

    Atlanticus Services Corporation has 4,790 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Atlanticus Services Corporation?

    The most common issue reported is Incorrect information on your report with 855 complaints.

  • How do I file a complaint against Atlanticus Services Corporation?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Atlanticus Services Corporation respond to complaints on time?

    Atlanticus Services Corporation has a 91.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.