Prepaid card Complaints in Connecticut
Connecticut consumers have filed 259 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 259 prepaid card complaints from Connecticut.
- American Express Company has the most complaints (82).
- Most common issue: Trouble using the card.
259 Total prepaid card complaints
30 Companies involved
11 Distinct issues
Top Companies for Prepaid card in Connecticut
| Company | Complaints | % of Total |
|---|---|---|
| American Express Company | 82 | 31.7% |
| Incomm Holdings Inc. | 33 | 12.7% |
| Comerica | 27 | 10.4% |
| Block, Inc. | 18 | 6.9% |
| Empowerment Ventures, LLC | 16 | 6.2% |
| Blackhawk Network Holdings Inc. | 13 | 5.0% |
| Netspend Corporation | 12 | 4.6% |
| Citibank, N.A. | 7 | 2.7% |
| Newport Intermediate Inc. | 7 | 2.7% |
| U.S. Bancorp | 7 | 2.7% |
| Paypal Holdings, Inc | 5 | 1.9% |
| ADP Inc. | 4 | 1.5% |
| Chime Financial Inc | 4 | 1.5% |
| Equifax, Inc. | 3 | 1.2% |
| Capital One Financial Corporation | 2 | 0.8% |
| Optum Bank, Inc. | 2 | 0.8% |
| Wells Fargo & Company | 2 | 0.8% |
| Albert Corporation | 1 | 0.4% |
| B9, Inc. | 1 | 0.4% |
| Bank of America, National Association | 1 | 0.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from Connecticut.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 172 | 66.4% |
| Closed with monetary relief | 72 | 27.8% |
| Closed with non-monetary relief | 15 | 5.8% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in Connecticut?
259 complaints about prepaid card have been filed from Connecticut.
-
Which company gets the most prepaid card complaints in Connecticut?
American Express Company leads with 82 prepaid card complaints in Connecticut.
-
What is the most common issue with prepaid card in Connecticut?
The most frequently reported issue is Trouble using the card with 111 complaints.
Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice.
The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.