Newport Intermediate Inc. Consumer Complaints
Newport Intermediate Inc. has received 330 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 330 total complaints on file with the CFPB.
- Most complaints are about Prepaid card (217).
- Timely response rate: 97.3%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Newport Intermediate Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Prepaid card | 217 | 65.8% |
| Money transfer, virtual currency, or money service | 48 | 14.5% |
| Credit card or prepaid card | 27 | 8.2% |
| Checking or savings account | 16 | 4.8% |
| Credit card | 16 | 4.8% |
| Credit reporting or other personal consumer reports | 4 | 1.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 2 | 0.6% |
Most Common Issues
These are the specific issues consumers most frequently report about Newport Intermediate Inc..
Company Response Breakdown
When consumers file complaints, Newport Intermediate Inc. responds in one of several ways. The breakdown below shows how Newport Intermediate Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 281 | 85.2% |
| Closed with monetary relief | 49 | 14.8% |
Complaints by State
Top states where consumers have filed complaints against Newport Intermediate Inc..
| State | Complaints |
|---|---|
| California | 37 |
| Florida | 35 |
| Texas | 23 |
| New Jersey | 15 |
| New York | 14 |
| Pennsylvania | 11 |
| Michigan | 10 |
| Oregon | 10 |
| Ohio | 9 |
| Connecticut | 8 |
| Massachusetts | 8 |
| Virginia | 7 |
| Georgia | 6 |
| Maryland | 6 |
| Missouri | 6 |
| North Carolina | 6 |
| Wisconsin | 6 |
| Illinois | 5 |
| Arizona | 4 |
| Indiana | 4 |
Your Rights
What to do if you have a complaint against Newport Intermediate Inc.
- Contact Newport Intermediate Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Newport Intermediate Inc. have?
Newport Intermediate Inc. has 330 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Newport Intermediate Inc.?
The most common issue reported is Trouble using the card with 102 complaints.
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How do I file a complaint against Newport Intermediate Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Newport Intermediate Inc. respond to complaints on time?
Newport Intermediate Inc. has a 97.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.