Checking or savings account Complaints in District of Columbia
District of Columbia consumers have filed 2,133 complaints about checking or savings account with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 2,133 checking or savings account complaints from District of Columbia.
- Wells Fargo & Company has the most complaints (246).
- Most common issue: Managing an account.
2,133 Total checking or savings account complaints
30 Companies involved
9 Distinct issues
Top Companies for Checking or savings account in District of Columbia
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 246 | 11.5% |
| Bank of America, National Association | 221 | 10.4% |
| Navy Federal Credit Union | 193 | 9.0% |
| Capital One Financial Corporation | 175 | 8.2% |
| PNC Bank N.A. | 155 | 7.3% |
| JPMorgan Chase & Co. | 151 | 7.1% |
| Citibank, N.A. | 139 | 6.5% |
| Truist Financial Corporation | 131 | 6.1% |
| Chime Financial Inc | 86 | 4.0% |
| TD Bank US Holding Company | 86 | 4.0% |
| SunTrust Banks, Inc. | 38 | 1.8% |
| M&t Bank Corporation | 37 | 1.7% |
| Block, Inc. | 32 | 1.5% |
| Goldman Sachs Bank USA | 29 | 1.4% |
| Pentagon Federal Credit Union | 27 | 1.3% |
| Ally Financial Inc. | 26 | 1.2% |
| SoFi Technologies, Inc. | 23 | 1.1% |
| United Services Automobile Association | 22 | 1.0% |
| U.S. Bancorp | 20 | 0.9% |
| Discover Bank | 18 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to checking or savings account complaints from District of Columbia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,676 | 78.6% |
| Closed with monetary relief | 316 | 14.8% |
| Closed with non-monetary relief | 122 | 5.7% |
| In progress | 17 | 0.8% |
| Untimely response | 2 | 0.1% |
Frequently Asked Questions
-
How many Checking or savings account complaints have been filed in District of Columbia?
2,133 complaints about checking or savings account have been filed from District of Columbia.
-
Which company gets the most checking or savings account complaints in District of Columbia?
Wells Fargo & Company leads with 246 checking or savings account complaints in District of Columbia.
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What is the most common issue with checking or savings account in District of Columbia?
The most frequently reported issue is Managing an account with 1,252 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.