Money transfer, virtual currency, or money service Complaints in District of Columbia
District of Columbia consumers have filed 743 complaints about money transfer, virtual currency, or money service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 743 money transfer, virtual currency, or money service complaints from District of Columbia.
- Block, Inc. has the most complaints (198).
- Most common issue: Other transaction problem.
Top Companies for Money transfer, virtual currency, or money service in District of Columbia
| Company | Complaints | % of Total |
|---|---|---|
| Block, Inc. | 198 | 26.6% |
| Paypal Holdings, Inc | 106 | 14.3% |
| Early Warning Services, LLC | 64 | 8.6% |
| Wells Fargo & Company | 44 | 5.9% |
| Coinbase, Inc. | 36 | 4.8% |
| PNC Bank N.A. | 30 | 4.0% |
| Bank of America, National Association | 29 | 3.9% |
| JPMorgan Chase & Co. | 25 | 3.4% |
| Citibank, N.A. | 20 | 2.7% |
| Capital One Financial Corporation | 17 | 2.3% |
| Robinhood Markets Inc. | 14 | 1.9% |
| Moneygram Payment Systems Worldwide Inc. | 13 | 1.7% |
| Chime Financial Inc | 11 | 1.5% |
| Western Union Company, the | 11 | 1.5% |
| Navy Federal Credit Union | 10 | 1.3% |
| TransferWise Ltd | 10 | 1.3% |
| Goldman Sachs Bank USA | 5 | 0.7% |
| HSBC North America Holdings Inc. | 5 | 0.7% |
| TD Bank US Holding Company | 5 | 0.7% |
| Ally Financial Inc. | 4 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to money transfer, virtual currency, or money service complaints from District of Columbia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 659 | 88.7% |
| Closed with monetary relief | 51 | 6.9% |
| Closed with non-monetary relief | 28 | 3.8% |
| In progress | 5 | 0.7% |
Frequently Asked Questions
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How many Money transfer, virtual currency, or money service complaints have been filed in District of Columbia?
743 complaints about money transfer, virtual currency, or money service have been filed from District of Columbia.
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Which company gets the most money transfer, virtual currency, or money service complaints in District of Columbia?
Block, Inc. leads with 198 money transfer, virtual currency, or money service complaints in District of Columbia.
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What is the most common issue with money transfer, virtual currency, or money service in District of Columbia?
The most frequently reported issue is Other transaction problem with 232 complaints.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.