Credit card or prepaid card Complaints in Florida
Florida consumers have filed 18,072 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 18,072 credit card or prepaid card complaints from Florida.
- Capital One Financial Corporation has the most complaints (2,422).
- Most common issue: Problem with a purchase shown on your statement.
18,072 Total credit card or prepaid card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card or prepaid card in Florida
| Company | Complaints | % of Total |
|---|---|---|
| Capital One Financial Corporation | 2,422 | 13.4% |
| Citibank, N.A. | 2,081 | 11.5% |
| Synchrony Financial | 1,579 | 8.7% |
| JPMorgan Chase & Co. | 1,393 | 7.7% |
| Bank of America, National Association | 1,319 | 7.3% |
| American Express Company | 1,183 | 6.5% |
| Bread Financial Holdings, Inc. | 1,083 | 6.0% |
| Discover Bank | 786 | 4.3% |
| Barclays Bank Delaware | 760 | 4.2% |
| Wells Fargo & Company | 718 | 4.0% |
| TD Bank US Holding Company | 367 | 2.0% |
| United Services Automobile Association | 345 | 1.9% |
| Goldman Sachs Bank USA | 262 | 1.4% |
| U.S. Bancorp | 234 | 1.3% |
| Equifax, Inc. | 230 | 1.3% |
| TransUnion Intermediate Holdings, Inc. | 215 | 1.2% |
| Experian Information Solutions Inc. | 184 | 1.0% |
| Comerica | 176 | 1.0% |
| Navy Federal Credit Union | 173 | 1.0% |
| Netspend Corporation | 154 | 0.9% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from Florida.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 12,964 | 71.7% |
| Closed with monetary relief | 2,955 | 16.4% |
| Closed with non-monetary relief | 2,145 | 11.9% |
| Untimely response | 8 | 0% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in Florida?
18,072 complaints about credit card or prepaid card have been filed from Florida.
-
Which company gets the most credit card or prepaid card complaints in Florida?
Capital One Financial Corporation leads with 2,422 credit card or prepaid card complaints in Florida.
-
What is the most common issue with credit card or prepaid card in Florida?
The most frequently reported issue is Problem with a purchase shown on your statement with 4,874 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.