Key Takeaways

  • 972 credit card complaints from Hawaii.
  • Citibank, N.A. has the most complaints (166).
  • Most common issue: Problem with a purchase shown on your statement.
972 Total credit card complaints
30 Companies involved
20 Distinct issues

Top Companies for Credit card in Hawaii

Common Issues

Problem with a purchase shown on your statement 176
Other features, terms, or problems 91
Fees or interest 86
Getting a credit card 75
Billing disputes 55
Closing your account 50
Identity theft / Fraud / Embezzlement 42
Other 40
Problem when making payments 35
Advertising and marketing, including promotional offers 34

How Companies Respond

Breakdown of how companies respond to credit card complaints from Hawaii.

Response Count Percentage
Closed with explanation 609 62.7%
Closed with monetary relief 194 20%
Closed with non-monetary relief 122 12.6%
Closed without relief 20 2.1%
In progress 18 1.9%
Closed with relief 9 0.9%

Frequently Asked Questions

  • How many Credit card complaints have been filed in Hawaii?

    972 complaints about credit card have been filed from Hawaii.

  • Which company gets the most credit card complaints in Hawaii?

    Citibank, N.A. leads with 166 credit card complaints in Hawaii.

  • What is the most common issue with credit card in Hawaii?

    The most frequently reported issue is Problem with a purchase shown on your statement with 176 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.