Key Takeaways

  • 62 total complaints on file with the CFPB.
  • Most complaints are about Checking or savings account (25).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 0.0% of resolved complaints.
62 Total complaints
100.0% Timely response rate
0.0% Consumer disputed rate
Checking or savings account Most common product

Complaints by Product

The following table shows how complaints against Idaho Central Credit Union break down by financial product category.

Product Complaints % of Total
Checking or savings account 25 40.3%
Credit reporting or other personal consumer reports 10 16.1%
Vehicle loan or lease 6 9.7%
Credit card 5 8.1%
Debt collection 5 8.1%
Money transfer, virtual currency, or money service 5 8.1%
Mortgage 5 8.1%
Payday loan, title loan, personal loan, or advance loan 1 1.6%

Most Common Issues

These are the specific issues consumers most frequently report about Idaho Central Credit Union.

Managing an account 16
Incorrect information on your report 5
Managing the loan or lease 5
Problem with a lender or other company charging your account 5
Fraud or scam 3
Problem with a company's investigation into an existing problem 3
Attempts to collect debt not owed 2
False statements or representation 2
Improper use of your report 2
Money was not available when promised 2

Company Response Breakdown

When consumers file complaints, Idaho Central Credit Union responds in one of several ways. The breakdown below shows how Idaho Central Credit Union has resolved complaints.

Response Count Percentage
Closed with explanation 58 93.5%
Closed with monetary relief 4 6.5%

Complaints by State

Top states where consumers have filed complaints against Idaho Central Credit Union.

Your Rights

What to do if you have a complaint against Idaho Central Credit Union

  1. Contact Idaho Central Credit Union directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Idaho Central Credit Union have?

    Idaho Central Credit Union has 62 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Idaho Central Credit Union?

    The most common issue reported is Managing an account with 16 complaints.

  • How do I file a complaint against Idaho Central Credit Union?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Idaho Central Credit Union respond to complaints on time?

    Idaho Central Credit Union has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.