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FreeNetLaw Consumer Legal Reference

Vermont Consumer Complaints

Consumers in Vermont have filed 5,224 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.

Data last updated: Apr 16, 2026

Key Takeaways

  • 5,224 total complaints from Vermont.
  • 8.1 complaints per 1,000 residents.
  • Top complaint category: Credit reporting or other personal consumer reports.
  • Most-complained-about company: TransUnion Intermediate Holdings, Inc..
5,224 Total complaints
8.1 Per 1,000 residents
647,464 State population
20 Product categories

Complaints by Product in Vermont

Financial product categories with the most complaints from Vermont consumers. Click a product to see the detailed breakdown for this state.

Product Complaints % of Total
Credit reporting or other personal consumer reports 1,421 27.2%
Mortgage 720 13.8%
Credit reporting, credit repair services, or other personal consumer reports 521 10.0%
Debt collection 498 9.5%
Credit card 438 8.4%
Credit card or prepaid card 337 6.5%
Checking or savings account 336 6.4%
Student loan 281 5.4%
Bank account or service 163 3.1%
Credit reporting 154 2.9%
Money transfer, virtual currency, or money service 108 2.1%
Vehicle loan or lease 108 2.1%
Consumer Loan 56 1.1%
Payday loan, title loan, or personal loan 30 0.6%
Prepaid card 18 0.3%
Payday loan, title loan, personal loan, or advance loan 17 0.3%
Money transfers 9 0.2%
Debt or credit management 5 0.1%
Other financial service 2 0.0%
Payday loan 2 0.0%

Most-Complained-About Companies in Vermont

These companies receive the most complaints from consumers in Vermont.

Company Complaints
TransUnion Intermediate Holdings, Inc. 677
Experian Information Solutions Inc. 619
Equifax, Inc. 616
Citibank, N.A. 193
Bank of America, National Association 175
Capital One Financial Corporation 162
JPMorgan Chase & Co. 149
TD Bank US Holding Company 145
Citizens Financial Group, Inc. 133
Wells Fargo & Company 130
Synchrony Financial 103
Navient Solutions, LLC. 90
U.S. Bancorp 64
Mohela 63
People's United Bank, National Association 60
Ocwen Financial Corporation 55
American Express Company 54
Keycorp 53
Bread Financial Holdings, Inc. 51
Barclays Bank Delaware 47
Discover Bank 47
Paypal Holdings, Inc 40
M&t Bank Corporation 36
Nelnet, Inc. 34
Portfolio Recovery Associates, LLC 31

Common Issues in Vermont

Incorrect information on your report 1,019
Improper use of your report 492
Problem with a company's investigation into an existing problem 317
Managing an account 215
Trouble during payment process 209
Loan modification,collection,foreclosure 163
Problem with a purchase shown on your statement 158
Dealing with your lender or servicer 152
Loan servicing, payments, escrow account 142
Attempts to collect debt not owed 118

File a Complaint in Vermont

If you're having an issue with a financial company in Vermont, you have several options:

Frequently Asked Questions

  • How many consumer complaints have been filed in Vermont?

    5,224 consumer complaints from Vermont have been filed with the CFPB. This represents a per-capita rate of 8.1 complaints per 1,000 residents.

  • What is the most common complaint in Vermont?

    The most common product category for complaints in Vermont is Credit reporting or other personal consumer reports with 1,421 complaints.

  • Which company gets the most complaints in Vermont?

    TransUnion Intermediate Holdings, Inc. leads with 677 complaints from Vermont consumers. View their full complaint profile.

  • How do I file a consumer complaint in Vermont?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Vermont Attorney General's consumer protection division.

Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice. The information on this site is not a substitute for consultation with a licensed attorney. Laws vary by jurisdiction and change frequently. Always verify information with official sources and consult a qualified attorney for advice about your specific situation.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.