Key Takeaways

  • 312 total complaints on file with the CFPB.
  • Most complaints are about Mortgage (251).
  • Timely response rate: 99.0%.
  • Consumer disputed rate: 30.0% of resolved complaints.
312 Total complaints
99.0% Timely response rate
30.0% Consumer disputed rate
Mortgage Most common product

Complaints by Product

The following table shows how complaints against Idaho Housing And Finance Association break down by financial product category.

Product Complaints % of Total
Mortgage 251 80.4%
Credit reporting or other personal consumer reports 30 9.6%
Credit reporting, credit repair services, or other personal consumer reports 22 7.1%
Debt collection 6 1.9%
Debt or credit management 3 1.0%

Most Common Issues

These are the specific issues consumers most frequently report about Idaho Housing And Finance Association.

Trouble during payment process 107
Struggling to pay mortgage 94
Incorrect information on your report 41
Problem with a company's investigation into an existing problem 13
Closing on a mortgage 12
Improper use of your report 12
Applying for a mortgage or refinancing an existing mortgage 8
Loan modification,collection,foreclosure 7
Loan servicing, payments, escrow account 3
Problem with a credit reporting company's investigation into an existing problem 3

Company Response Breakdown

When consumers file complaints, Idaho Housing And Finance Association responds in one of several ways. The breakdown below shows how Idaho Housing And Finance Association has resolved complaints.

Response Count Percentage
Closed with explanation 309 99%
Closed with monetary relief 2 0.6%
Closed 1 0.3%

Complaints by State

Top states where consumers have filed complaints against Idaho Housing And Finance Association.

Your Rights

What to do if you have a complaint against Idaho Housing And Finance Association

  1. Contact Idaho Housing And Finance Association directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Idaho Housing And Finance Association have?

    Idaho Housing And Finance Association has 312 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Idaho Housing And Finance Association?

    The most common issue reported is Trouble during payment process with 107 complaints.

  • How do I file a complaint against Idaho Housing And Finance Association?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Idaho Housing And Finance Association respond to complaints on time?

    Idaho Housing And Finance Association has a 99.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.