Prepaid card Complaints in Indiana
Indiana consumers have filed 300 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 300 prepaid card complaints from Indiana.
- American Express Company has the most complaints (47).
- Most common issue: Trouble using the card.
300 Total prepaid card complaints
30 Companies involved
10 Distinct issues
Top Companies for Prepaid card in Indiana
| Company | Complaints | % of Total |
|---|---|---|
| American Express Company | 47 | 15.7% |
| Comerica | 40 | 13.3% |
| Incomm Holdings Inc. | 35 | 11.7% |
| Block, Inc. | 31 | 10.3% |
| Netspend Corporation | 26 | 8.7% |
| U.S. Bancorp | 17 | 5.7% |
| Blackhawk Network Holdings Inc. | 16 | 5.3% |
| Empowerment Ventures, LLC | 12 | 4.0% |
| ADP Inc. | 7 | 2.3% |
| JPMorgan Chase & Co. | 7 | 2.3% |
| Paypal Holdings, Inc | 7 | 2.3% |
| Chime Financial Inc | 6 | 2.0% |
| Conduent Incorporated | 6 | 2.0% |
| Capital One Financial Corporation | 3 | 1.0% |
| Citibank, N.A. | 3 | 1.0% |
| Equifax, Inc. | 3 | 1.0% |
| Fifth Third Financial Corporation | 3 | 1.0% |
| Newport Intermediate Inc. | 3 | 1.0% |
| Fiserv Finxact Core | 2 | 0.7% |
| First Data Corporation | 2 | 0.7% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from Indiana.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 204 | 68% |
| Closed with monetary relief | 62 | 20.7% |
| Closed with non-monetary relief | 30 | 10% |
| In progress | 3 | 1% |
| Untimely response | 1 | 0.3% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in Indiana?
300 complaints about prepaid card have been filed from Indiana.
-
Which company gets the most prepaid card complaints in Indiana?
American Express Company leads with 47 prepaid card complaints in Indiana.
-
What is the most common issue with prepaid card in Indiana?
The most frequently reported issue is Trouble using the card with 104 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.