First Data Corporation Consumer Complaints
First Data Corporation has received 1,202 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,202 total complaints on file with the CFPB.
- Most complaints are about Debt collection (502).
- Timely response rate: 93.0%.
- Consumer disputed rate: 13.9% of resolved complaints.
Complaints by Product
The following table shows how complaints against First Data Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 502 | 41.8% |
| Bank account or service | 184 | 15.3% |
| Credit card or prepaid card | 124 | 10.3% |
| Credit reporting, credit repair services, or other personal consumer reports | 86 | 7.2% |
| Checking or savings account | 83 | 6.9% |
| Credit reporting | 81 | 6.7% |
| Money transfer, virtual currency, or money service | 34 | 2.8% |
| Prepaid card | 31 | 2.6% |
| Credit card | 28 | 2.3% |
| Other financial service | 25 | 2.1% |
| Consumer Loan | 10 | 0.8% |
| Money transfers | 9 | 0.7% |
| Payday loan | 2 | 0.2% |
| Mortgage | 1 | 0.1% |
| Payday loan, title loan, or personal loan | 1 | 0.1% |
| Student loan | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about First Data Corporation.
Company Response Breakdown
When consumers file complaints, First Data Corporation responds in one of several ways. The breakdown below shows how First Data Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,052 | 87.5% |
| Closed with non-monetary relief | 87 | 7.2% |
| Closed with monetary relief | 45 | 3.7% |
| Closed | 18 | 1.5% |
Complaints by State
Top states where consumers have filed complaints against First Data Corporation.
| State | Complaints |
|---|---|
| California | 151 |
| Texas | 116 |
| Florida | 84 |
| New York | 53 |
| Georgia | 47 |
| North Carolina | 41 |
| Illinois | 40 |
| Ohio | 37 |
| Maryland | 32 |
| Tennessee | 31 |
| Louisiana | 30 |
| New Jersey | 30 |
| Michigan | 29 |
| Virginia | 27 |
| Washington | 26 |
| Pennsylvania | 25 |
| Indiana | 23 |
| Nevada | 21 |
| Arizona | 20 |
| Colorado | 20 |
Your Rights
What to do if you have a complaint against First Data Corporation
- Contact First Data Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does First Data Corporation have?
First Data Corporation has 1,202 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about First Data Corporation?
The most common issue reported is Cont'd attempts collect debt not owed with 206 complaints.
-
How do I file a complaint against First Data Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does First Data Corporation respond to complaints on time?
First Data Corporation has a 93.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.