Prepaid card Complaints in Kentucky
Kentucky consumers have filed 212 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 212 prepaid card complaints from Kentucky.
- Comerica has the most complaints (38).
- Most common issue: Trouble using the card.
212 Total prepaid card complaints
30 Companies involved
12 Distinct issues
Top Companies for Prepaid card in Kentucky
| Company | Complaints | % of Total |
|---|---|---|
| Comerica | 38 | 17.9% |
| Incomm Holdings Inc. | 29 | 13.7% |
| Block, Inc. | 21 | 9.9% |
| American Express Company | 17 | 8.0% |
| U.S. Bancorp | 17 | 8.0% |
| Netspend Corporation | 15 | 7.1% |
| Blackhawk Network Holdings Inc. | 14 | 6.6% |
| Paypal Holdings, Inc | 10 | 4.7% |
| Bank of America, National Association | 8 | 3.8% |
| Chime Financial Inc | 7 | 3.3% |
| Empowerment Ventures, LLC | 7 | 3.3% |
| ADP Inc. | 3 | 1.4% |
| Capital One Financial Corporation | 3 | 1.4% |
| Fiserv Finxact Core | 3 | 1.4% |
| Regions Financial Corporation | 3 | 1.4% |
| Conduent Incorporated | 2 | 0.9% |
| Google Compare Credit Cards Inc. | 2 | 0.9% |
| Affirm Holdings, Inc | 1 | 0.5% |
| Bread Financial Holdings, Inc. | 1 | 0.5% |
| FinCo Services Inc DBA Current | 1 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from Kentucky.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 160 | 75.5% |
| Closed with monetary relief | 27 | 12.7% |
| Closed with non-monetary relief | 24 | 11.3% |
| In progress | 1 | 0.5% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in Kentucky?
212 complaints about prepaid card have been filed from Kentucky.
-
Which company gets the most prepaid card complaints in Kentucky?
Comerica leads with 38 prepaid card complaints in Kentucky.
-
What is the most common issue with prepaid card in Kentucky?
The most frequently reported issue is Trouble using the card with 70 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.