Key Takeaways

  • 212 prepaid card complaints from Kentucky.
  • Comerica has the most complaints (38).
  • Most common issue: Trouble using the card.
212 Total prepaid card complaints
30 Companies involved
12 Distinct issues

Top Companies for Prepaid card in Kentucky

Common Issues

Trouble using the card 70
Problem with a purchase or transfer 54
Problem getting a card or closing an account 33
Unexpected or other fees 22
Unauthorized transactions/trans. issues 11
Managing, opening, or closing account 9
Fraud or scam 5
Fees 3
Problem with overdraft 2
Adding money 1

How Companies Respond

Breakdown of how companies respond to prepaid card complaints from Kentucky.

Response Count Percentage
Closed with explanation 160 75.5%
Closed with monetary relief 27 12.7%
Closed with non-monetary relief 24 11.3%
In progress 1 0.5%

Frequently Asked Questions

  • How many Prepaid card complaints have been filed in Kentucky?

    212 complaints about prepaid card have been filed from Kentucky.

  • Which company gets the most prepaid card complaints in Kentucky?

    Comerica leads with 38 prepaid card complaints in Kentucky.

  • What is the most common issue with prepaid card in Kentucky?

    The most frequently reported issue is Trouble using the card with 70 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.