Key Takeaways

  • 1,769 total complaints on file with the CFPB.
  • Most complaints are about Checking or savings account (1,155).
  • Timely response rate: 93.7%.
  • Consumer disputed rate: 0.0% of resolved complaints.
1,769 Total complaints
93.7% Timely response rate
0.0% Consumer disputed rate
Checking or savings account Most common product

Complaints by Product

The following table shows how complaints against FinCo Services Inc DBA Current break down by financial product category.

Product Complaints % of Total
Checking or savings account 1,155 65.3%
Credit card 214 12.1%
Money transfer, virtual currency, or money service 135 7.6%
Credit reporting or other personal consumer reports 107 6.0%
Credit card or prepaid card 71 4.0%
Prepaid card 42 2.4%
Debt collection 26 1.5%
Payday loan, title loan, personal loan, or advance loan 13 0.7%
Debt or credit management 4 0.2%
Credit reporting, credit repair services, or other personal consumer reports 2 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about FinCo Services Inc DBA Current.

Managing an account 714
Problem with a lender or other company charging your account 256
Problem with a purchase shown on your statement 119
Closing an account 103
Incorrect information on your report 70
Getting a credit card 65
Opening an account 52
Problem with a purchase or transfer 45
Unauthorized transactions or other transaction problem 45
Fraud or scam 39

Company Response Breakdown

When consumers file complaints, FinCo Services Inc DBA Current responds in one of several ways. The breakdown below shows how FinCo Services Inc DBA Current has resolved complaints.

Response Count Percentage
Closed with explanation 1,538 86.9%
Closed with monetary relief 104 5.9%
In progress 87 4.9%
Closed with non-monetary relief 38 2.1%
Untimely response 2 0.1%

Complaints by State

Top states where consumers have filed complaints against FinCo Services Inc DBA Current.

Your Rights

What to do if you have a complaint against FinCo Services Inc DBA Current

  1. Contact FinCo Services Inc DBA Current directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does FinCo Services Inc DBA Current have?

    FinCo Services Inc DBA Current has 1,769 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about FinCo Services Inc DBA Current?

    The most common issue reported is Managing an account with 714 complaints.

  • How do I file a complaint against FinCo Services Inc DBA Current?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does FinCo Services Inc DBA Current respond to complaints on time?

    FinCo Services Inc DBA Current has a 93.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.