Google Compare Credit Cards Inc. Consumer Complaints
Google Compare Credit Cards Inc. has received 1,256 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 1,256 total complaints on file with the CFPB.
- Most complaints are about Money transfer, virtual currency, or money service (585).
- Timely response rate: 87.1%.
- Consumer disputed rate: 38.9% of resolved complaints.
Complaints by Product
The following table shows how complaints against Google Compare Credit Cards Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Money transfer, virtual currency, or money service | 585 | 46.6% |
| Credit card or prepaid card | 178 | 14.2% |
| Prepaid card | 114 | 9.1% |
| Credit card | 85 | 6.8% |
| Checking or savings account | 69 | 5.5% |
| Money transfers | 58 | 4.6% |
| Credit reporting or other personal consumer reports | 49 | 3.9% |
| Credit reporting, credit repair services, or other personal consumer reports | 41 | 3.3% |
| Debt collection | 34 | 2.7% |
| Bank account or service | 25 | 2.0% |
| Payday loan, title loan, or personal loan | 8 | 0.6% |
| Payday loan, title loan, personal loan, or advance loan | 4 | 0.3% |
| Debt or credit management | 3 | 0.2% |
| Consumer Loan | 1 | 0.1% |
| Mortgage | 1 | 0.1% |
| Other financial service | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Google Compare Credit Cards Inc..
Company Response Breakdown
When consumers file complaints, Google Compare Credit Cards Inc. responds in one of several ways. The breakdown below shows how Google Compare Credit Cards Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,239 | 98.6% |
| Closed with monetary relief | 11 | 0.9% |
| Closed | 3 | 0.2% |
| Closed with non-monetary relief | 3 | 0.2% |
Complaints by State
Top states where consumers have filed complaints against Google Compare Credit Cards Inc..
| State | Complaints |
|---|---|
| California | 180 |
| Texas | 88 |
| Florida | 84 |
| New York | 70 |
| Georgia | 50 |
| Pennsylvania | 44 |
| Illinois | 39 |
| Washington | 39 |
| Arizona | 32 |
| North Carolina | 32 |
| Colorado | 29 |
| Ohio | 28 |
| New Jersey | 26 |
| Massachusetts | 25 |
| Virginia | 24 |
| Maryland | 23 |
| Michigan | 22 |
| Indiana | 21 |
| Oregon | 21 |
| Tennessee | 21 |
Your Rights
What to do if you have a complaint against Google Compare Credit Cards Inc.
- Contact Google Compare Credit Cards Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Google Compare Credit Cards Inc. have?
Google Compare Credit Cards Inc. has 1,256 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Google Compare Credit Cards Inc.?
The most common issue reported is Unauthorized transactions or other transaction problem with 177 complaints.
-
How do I file a complaint against Google Compare Credit Cards Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Google Compare Credit Cards Inc. respond to complaints on time?
Google Compare Credit Cards Inc. has a 87.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.