Prepaid card Complaints in Louisiana
Louisiana consumers have filed 237 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 237 prepaid card complaints from Louisiana.
- American Express Company has the most complaints (36).
- Most common issue: Trouble using the card.
237 Total prepaid card complaints
30 Companies involved
12 Distinct issues
Top Companies for Prepaid card in Louisiana
| Company | Complaints | % of Total |
|---|---|---|
| American Express Company | 36 | 15.2% |
| Comerica | 34 | 14.3% |
| Block, Inc. | 32 | 13.5% |
| Incomm Holdings Inc. | 22 | 9.3% |
| Empowerment Ventures, LLC | 21 | 8.9% |
| Netspend Corporation | 15 | 6.3% |
| Chime Financial Inc | 9 | 3.8% |
| Equifax, Inc. | 8 | 3.4% |
| U.S. Bancorp | 8 | 3.4% |
| Experian Information Solutions Inc. | 5 | 2.1% |
| Paypal Holdings, Inc | 5 | 2.1% |
| TransUnion Intermediate Holdings, Inc. | 5 | 2.1% |
| Bank of America, National Association | 4 | 1.7% |
| Blackhawk Network Holdings Inc. | 4 | 1.7% |
| ADP Inc. | 3 | 1.3% |
| Regions Financial Corporation | 3 | 1.3% |
| Albert Corporation | 2 | 0.8% |
| Citibank, N.A. | 2 | 0.8% |
| JPMorgan Chase & Co. | 2 | 0.8% |
| SoFi Technologies, Inc. | 2 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from Louisiana.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 161 | 67.9% |
| Closed with monetary relief | 44 | 18.6% |
| Closed with non-monetary relief | 27 | 11.4% |
| In progress | 4 | 1.7% |
| Closed | 1 | 0.4% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in Louisiana?
237 complaints about prepaid card have been filed from Louisiana.
-
Which company gets the most prepaid card complaints in Louisiana?
American Express Company leads with 36 prepaid card complaints in Louisiana.
-
What is the most common issue with prepaid card in Louisiana?
The most frequently reported issue is Trouble using the card with 71 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.