Prepaid card Complaints in Maryland
Maryland consumers have filed 412 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 412 prepaid card complaints from Maryland.
- American Express Company has the most complaints (106).
- Most common issue: Trouble using the card.
412 Total prepaid card complaints
30 Companies involved
13 Distinct issues
Top Companies for Prepaid card in Maryland
| Company | Complaints | % of Total |
|---|---|---|
| American Express Company | 106 | 25.7% |
| Incomm Holdings Inc. | 59 | 14.3% |
| Block, Inc. | 36 | 8.7% |
| Comerica | 35 | 8.5% |
| Netspend Corporation | 34 | 8.3% |
| Empowerment Ventures, LLC | 26 | 6.3% |
| Bank of America, National Association | 19 | 4.6% |
| Blackhawk Network Holdings Inc. | 16 | 3.9% |
| U.S. Bancorp | 13 | 3.2% |
| Paypal Holdings, Inc | 10 | 2.4% |
| Conduent Incorporated | 8 | 1.9% |
| Newport Intermediate Inc. | 6 | 1.5% |
| Chime Financial Inc | 4 | 1.0% |
| Synchrony Financial | 4 | 1.0% |
| Citibank, N.A. | 3 | 0.7% |
| Fiserv Finxact Core | 3 | 0.7% |
| JPMorgan Chase & Co. | 3 | 0.7% |
| PNC Bank N.A. | 3 | 0.7% |
| ADP Inc. | 2 | 0.5% |
| Capital One Financial Corporation | 2 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from Maryland.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 287 | 69.7% |
| Closed with monetary relief | 102 | 24.8% |
| Closed with non-monetary relief | 19 | 4.6% |
| In progress | 4 | 1% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in Maryland?
412 complaints about prepaid card have been filed from Maryland.
-
Which company gets the most prepaid card complaints in Maryland?
American Express Company leads with 106 prepaid card complaints in Maryland.
-
What is the most common issue with prepaid card in Maryland?
The most frequently reported issue is Trouble using the card with 159 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.