Consumer Loan Complaints in New Jersey
New Jersey consumers have filed 1,214 complaints about consumer loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,214 consumer loan complaints from New Jersey.
- Wells Fargo & Company has the most complaints (119).
- Most common issue: Managing the loan or lease.
1,214 Total consumer loan complaints
30 Companies involved
11 Distinct issues
Top Companies for Consumer Loan in New Jersey
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 119 | 9.8% |
| Ally Financial Inc. | 108 | 8.9% |
| Santander Consumer USA Holdings Inc. | 89 | 7.3% |
| American Honda Finance Corp. | 50 | 4.1% |
| Capital One Financial Corporation | 49 | 4.0% |
| TD Bank US Holding Company | 46 | 3.8% |
| JPMorgan Chase & Co. | 44 | 3.6% |
| Bank of America, National Association | 41 | 3.4% |
| Toyota Motor Credit Corporation | 41 | 3.4% |
| PNC Bank N.A. | 40 | 3.3% |
| Citibank, N.A. | 39 | 3.2% |
| Nissan Motor Acceptance Company LLC | 34 | 2.8% |
| U.S. Bancorp | 30 | 2.5% |
| Hyundai Capital America | 29 | 2.4% |
| Synchrony Financial | 26 | 2.1% |
| General Motors Financial Company, Inc. | 23 | 1.9% |
| OneMain Financial Holdings, LLC. | 22 | 1.8% |
| BMW Financial Services NA, LLC | 18 | 1.5% |
| Santander Bank, National Association | 18 | 1.5% |
| Citizens Financial Group, Inc. | 15 | 1.2% |
Common Issues
How Companies Respond
Breakdown of how companies respond to consumer loan complaints from New Jersey.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 954 | 78.6% |
| Closed with non-monetary relief | 121 | 10% |
| Closed with monetary relief | 82 | 6.8% |
| Closed | 39 | 3.2% |
| Closed without relief | 10 | 0.8% |
| Closed with relief | 4 | 0.3% |
| Untimely response | 4 | 0.3% |
Frequently Asked Questions
-
How many Consumer Loan complaints have been filed in New Jersey?
1,214 complaints about consumer loan have been filed from New Jersey.
-
Which company gets the most consumer loan complaints in New Jersey?
Wells Fargo & Company leads with 119 consumer loan complaints in New Jersey.
-
What is the most common issue with consumer loan in New Jersey?
The most frequently reported issue is Managing the loan or lease with 679 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.