Credit card or prepaid card Complaints in New Jersey
New Jersey consumers have filed 8,047 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 8,047 credit card or prepaid card complaints from New Jersey.
- Capital One Financial Corporation has the most complaints (1,092).
- Most common issue: Problem with a purchase shown on your statement.
8,047 Total credit card or prepaid card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card or prepaid card in New Jersey
| Company | Complaints | % of Total |
|---|---|---|
| Capital One Financial Corporation | 1,092 | 13.6% |
| Citibank, N.A. | 1,065 | 13.2% |
| JPMorgan Chase & Co. | 871 | 10.8% |
| American Express Company | 645 | 8.0% |
| Bank of America, National Association | 616 | 7.7% |
| Synchrony Financial | 533 | 6.6% |
| Bread Financial Holdings, Inc. | 527 | 6.5% |
| Discover Bank | 350 | 4.3% |
| TD Bank US Holding Company | 321 | 4.0% |
| Barclays Bank Delaware | 289 | 3.6% |
| Wells Fargo & Company | 251 | 3.1% |
| U.S. Bancorp | 137 | 1.7% |
| Goldman Sachs Bank USA | 118 | 1.5% |
| PNC Bank N.A. | 86 | 1.1% |
| Comerica | 59 | 0.7% |
| TransUnion Intermediate Holdings, Inc. | 59 | 0.7% |
| Experian Information Solutions Inc. | 55 | 0.7% |
| Netspend Corporation | 55 | 0.7% |
| Incomm Holdings Inc. | 53 | 0.7% |
| CLGF Holdco 1, LLC | 44 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from New Jersey.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,555 | 69% |
| Closed with monetary relief | 1,541 | 19.1% |
| Closed with non-monetary relief | 944 | 11.7% |
| Untimely response | 7 | 0.1% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in New Jersey?
8,047 complaints about credit card or prepaid card have been filed from New Jersey.
-
Which company gets the most credit card or prepaid card complaints in New Jersey?
Capital One Financial Corporation leads with 1,092 credit card or prepaid card complaints in New Jersey.
-
What is the most common issue with credit card or prepaid card in New Jersey?
The most frequently reported issue is Problem with a purchase shown on your statement with 2,134 complaints.
Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice.
The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.