Key Takeaways

  • 800 credit card or prepaid card complaints from New Mexico.
  • Citibank, N.A. has the most complaints (106).
  • Most common issue: Problem with a purchase shown on your statement.
800 Total credit card or prepaid card complaints
30 Companies involved
18 Distinct issues

Top Companies for Credit card or prepaid card in New Mexico

Common Issues

Problem with a purchase shown on your statement 196
Fees or interest 90
Other features, terms, or problems 82
Getting a credit card 81
Problem when making payments 65
Problem getting a card or closing an account 42
Closing your account 38
Trouble using the card 36
Advertising and marketing, including promotional offers 35
Incorrect information on your report 35

How Companies Respond

Breakdown of how companies respond to credit card or prepaid card complaints from New Mexico.

Response Count Percentage
Closed with explanation 569 71.1%
Closed with monetary relief 141 17.6%
Closed with non-monetary relief 90 11.3%

Frequently Asked Questions

  • How many Credit card or prepaid card complaints have been filed in New Mexico?

    800 complaints about credit card or prepaid card have been filed from New Mexico.

  • Which company gets the most credit card or prepaid card complaints in New Mexico?

    Citibank, N.A. leads with 106 credit card or prepaid card complaints in New Mexico.

  • What is the most common issue with credit card or prepaid card in New Mexico?

    The most frequently reported issue is Problem with a purchase shown on your statement with 196 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.