Credit card or prepaid card Complaints in New Mexico
New Mexico consumers have filed 800 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 800 credit card or prepaid card complaints from New Mexico.
- Citibank, N.A. has the most complaints (106).
- Most common issue: Problem with a purchase shown on your statement.
800 Total credit card or prepaid card complaints
30 Companies involved
18 Distinct issues
Top Companies for Credit card or prepaid card in New Mexico
| Company | Complaints | % of Total |
|---|---|---|
| Citibank, N.A. | 106 | 13.3% |
| Capital One Financial Corporation | 88 | 11.0% |
| Synchrony Financial | 75 | 9.4% |
| JPMorgan Chase & Co. | 65 | 8.1% |
| American Express Company | 47 | 5.9% |
| Wells Fargo & Company | 46 | 5.8% |
| Bank of America, National Association | 40 | 5.0% |
| Bread Financial Holdings, Inc. | 37 | 4.6% |
| Discover Bank | 35 | 4.4% |
| Barclays Bank Delaware | 29 | 3.6% |
| Comerica | 28 | 3.5% |
| Conduent Incorporated | 25 | 3.1% |
| U.S. Bancorp | 23 | 2.9% |
| Netspend Corporation | 22 | 2.8% |
| Navy Federal Credit Union | 15 | 1.9% |
| United Services Automobile Association | 13 | 1.6% |
| Goldman Sachs Bank USA | 11 | 1.4% |
| TD Bank US Holding Company | 10 | 1.3% |
| Bank of the West | 7 | 0.9% |
| Paypal Holdings, Inc | 7 | 0.9% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from New Mexico.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 569 | 71.1% |
| Closed with monetary relief | 141 | 17.6% |
| Closed with non-monetary relief | 90 | 11.3% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in New Mexico?
800 complaints about credit card or prepaid card have been filed from New Mexico.
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Which company gets the most credit card or prepaid card complaints in New Mexico?
Citibank, N.A. leads with 106 credit card or prepaid card complaints in New Mexico.
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What is the most common issue with credit card or prepaid card in New Mexico?
The most frequently reported issue is Problem with a purchase shown on your statement with 196 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.