Vehicle loan or lease Complaints in New Mexico
New Mexico consumers have filed 247 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 247 vehicle loan or lease complaints from New Mexico.
- Westlake Services, LLC has the most complaints (18).
- Most common issue: Managing the loan or lease.
247 Total vehicle loan or lease complaints
30 Companies involved
10 Distinct issues
Top Companies for Vehicle loan or lease in New Mexico
| Company | Complaints | % of Total |
|---|---|---|
| Westlake Services, LLC | 18 | 7.3% |
| Ally Financial Inc. | 14 | 5.7% |
| Credit Acceptance Corporation | 13 | 5.3% |
| Santander Consumer USA Holdings Inc. | 13 | 5.3% |
| Wells Fargo & Company | 13 | 5.3% |
| Bridgecrest Acceptance Corporation | 12 | 4.9% |
| Hyundai Capital America | 12 | 4.9% |
| Capital One Financial Corporation | 9 | 3.6% |
| General Motors Financial Company, Inc. | 9 | 3.6% |
| Carvana Group, LLC | 8 | 3.2% |
| Exeter Finance, LLC. | 6 | 2.4% |
| Global Lending Services LLC | 6 | 2.4% |
| Santander Holdings USA, Inc. | 6 | 2.4% |
| Mountain America Federal Credit Union | 5 | 2.0% |
| Bank of the West | 4 | 1.6% |
| Ford Motor Credit Co. | 4 | 1.6% |
| Nissan Motor Acceptance Company LLC | 4 | 1.6% |
| TD Bank US Holding Company | 4 | 1.6% |
| Truist Financial Corporation | 4 | 1.6% |
| U.S. Bancorp | 4 | 1.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from New Mexico.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 222 | 89.9% |
| Closed with non-monetary relief | 11 | 4.5% |
| Closed with monetary relief | 8 | 3.2% |
| Untimely response | 5 | 2% |
| In progress | 1 | 0.4% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in New Mexico?
247 complaints about vehicle loan or lease have been filed from New Mexico.
-
Which company gets the most vehicle loan or lease complaints in New Mexico?
Westlake Services, LLC leads with 18 vehicle loan or lease complaints in New Mexico.
-
What is the most common issue with vehicle loan or lease in New Mexico?
The most frequently reported issue is Managing the loan or lease with 79 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.