Key Takeaways

  • 4,290 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (1,969).
  • Timely response rate: 99.6%.
  • Consumer disputed rate: 4.3% of resolved complaints.
4,290 Total complaints
99.6% Timely response rate
4.3% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against Global Lending Services LLC break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 1,969 45.9%
Vehicle loan or lease 1,100 25.6%
Credit reporting, credit repair services, or other personal consumer reports 646 15.1%
Debt collection 527 12.3%
Consumer Loan 14 0.3%
Payday loan, title loan, or personal loan 8 0.2%
Credit card 6 0.1%
Payday loan, title loan, personal loan, or advance loan 6 0.1%
Debt or credit management 5 0.1%
Checking or savings account 3 0.1%
Money transfer, virtual currency, or money service 3 0.1%
Mortgage 2 0.0%
Credit reporting 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about Global Lending Services LLC.

Improper use of your report 1,679
Incorrect information on your report 754
Managing the loan or lease 280
Repossession 261
Problem with a company's investigation into an existing problem 202
Getting a loan or lease 182
Attempts to collect debt not owed 173
Struggling to pay your loan 142
Took or threatened to take negative or legal action 117
Problem with a credit reporting company's investigation into an existing problem 99

Company Response Breakdown

When consumers file complaints, Global Lending Services LLC responds in one of several ways. The breakdown below shows how Global Lending Services LLC has resolved complaints.

Response Count Percentage
Closed with explanation 4,121 96.1%
Closed with non-monetary relief 164 3.8%
In progress 5 0.1%

Complaints by State

Top states where consumers have filed complaints against Global Lending Services LLC.

Your Rights

What to do if you have a complaint against Global Lending Services LLC

  1. Contact Global Lending Services LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Global Lending Services LLC have?

    Global Lending Services LLC has 4,290 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Global Lending Services LLC?

    The most common issue reported is Improper use of your report with 1,679 complaints.

  • How do I file a complaint against Global Lending Services LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Global Lending Services LLC respond to complaints on time?

    Global Lending Services LLC has a 99.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.