Checking or savings account Complaints in New York
New York consumers have filed 30,041 complaints about checking or savings account with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 30,041 checking or savings account complaints from New York.
- JPMorgan Chase & Co. has the most complaints (6,336).
- Most common issue: Managing an account.
30,041 Total checking or savings account complaints
30 Companies involved
13 Distinct issues
Top Companies for Checking or savings account in New York
| Company | Complaints | % of Total |
|---|---|---|
| JPMorgan Chase & Co. | 6,336 | 21.1% |
| Citibank, N.A. | 3,769 | 12.5% |
| Capital One Financial Corporation | 2,739 | 9.1% |
| Bank of America, National Association | 2,720 | 9.1% |
| TD Bank US Holding Company | 2,269 | 7.6% |
| Wells Fargo & Company | 1,354 | 4.5% |
| Citizens Financial Group, Inc. | 1,106 | 3.7% |
| Chime Financial Inc | 946 | 3.1% |
| Keycorp | 768 | 2.6% |
| M&t Bank Corporation | 710 | 2.4% |
| Navy Federal Credit Union | 413 | 1.4% |
| Block, Inc. | 405 | 1.3% |
| HSBC North America Holdings Inc. | 405 | 1.3% |
| Ally Financial Inc. | 336 | 1.1% |
| Goldman Sachs Bank USA | 293 | 1.0% |
| Paypal Holdings, Inc | 289 | 1.0% |
| SoFi Technologies, Inc. | 243 | 0.8% |
| PNC Bank N.A. | 233 | 0.8% |
| Santander Holdings USA, Inc. | 215 | 0.7% |
| Santander Bank, National Association | 189 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to checking or savings account complaints from New York.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 23,297 | 77.6% |
| Closed with monetary relief | 4,903 | 16.3% |
| Closed with non-monetary relief | 1,575 | 5.2% |
| In progress | 245 | 0.8% |
| Untimely response | 21 | 0.1% |
Frequently Asked Questions
-
How many Checking or savings account complaints have been filed in New York?
30,041 complaints about checking or savings account have been filed from New York.
-
Which company gets the most checking or savings account complaints in New York?
JPMorgan Chase & Co. leads with 6,336 checking or savings account complaints in New York.
-
What is the most common issue with checking or savings account in New York?
The most frequently reported issue is Managing an account with 18,047 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.