Consumer Loan Complaints in New York
New York consumers have filed 1,612 complaints about consumer loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,612 consumer loan complaints from New York.
- Ally Financial Inc. has the most complaints (124).
- Most common issue: Managing the loan or lease.
1,612 Total consumer loan complaints
30 Companies involved
12 Distinct issues
Top Companies for Consumer Loan in New York
| Company | Complaints | % of Total |
|---|---|---|
| Ally Financial Inc. | 124 | 7.7% |
| Santander Consumer USA Holdings Inc. | 109 | 6.8% |
| Wells Fargo & Company | 109 | 6.8% |
| Toyota Motor Credit Corporation | 90 | 5.6% |
| JPMorgan Chase & Co. | 86 | 5.3% |
| American Honda Finance Corp. | 82 | 5.1% |
| Citibank, N.A. | 61 | 3.8% |
| Capital One Financial Corporation | 58 | 3.6% |
| TD Bank US Holding Company | 47 | 2.9% |
| Nissan Motor Acceptance Company LLC | 45 | 2.8% |
| Bank of America, National Association | 43 | 2.7% |
| Hyundai Capital America | 40 | 2.5% |
| Synchrony Financial | 39 | 2.4% |
| Credit Acceptance Corporation | 38 | 2.4% |
| HSBC North America Holdings Inc. | 36 | 2.2% |
| General Motors Financial Company, Inc. | 32 | 2.0% |
| M&t Bank Corporation | 32 | 2.0% |
| U.S. Bancorp | 32 | 2.0% |
| Keycorp | 30 | 1.9% |
| Citizens Financial Group, Inc. | 28 | 1.7% |
Common Issues
How Companies Respond
Breakdown of how companies respond to consumer loan complaints from New York.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,294 | 80.3% |
| Closed with monetary relief | 131 | 8.1% |
| Closed with non-monetary relief | 116 | 7.2% |
| Closed | 42 | 2.6% |
| Closed without relief | 17 | 1.1% |
| Closed with relief | 11 | 0.7% |
| Untimely response | 1 | 0.1% |
Frequently Asked Questions
-
How many Consumer Loan complaints have been filed in New York?
1,612 complaints about consumer loan have been filed from New York.
-
Which company gets the most consumer loan complaints in New York?
Ally Financial Inc. leads with 124 consumer loan complaints in New York.
-
What is the most common issue with consumer loan in New York?
The most frequently reported issue is Managing the loan or lease with 841 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.