Credit card Complaints in New York
New York consumers have filed 24,929 complaints about credit card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 24,929 credit card complaints from New York.
- Citibank, N.A. has the most complaints (3,687).
- Most common issue: Problem with a purchase shown on your statement.
24,929 Total credit card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card in New York
| Company | Complaints | % of Total |
|---|---|---|
| Citibank, N.A. | 3,687 | 14.8% |
| Capital One Financial Corporation | 3,220 | 12.9% |
| JPMorgan Chase & Co. | 2,616 | 10.5% |
| American Express Company | 2,105 | 8.4% |
| Synchrony Financial | 1,871 | 7.5% |
| Bank of America, National Association | 1,803 | 7.2% |
| Barclays Bank Delaware | 1,027 | 4.1% |
| Discover Bank | 904 | 3.6% |
| TransUnion Intermediate Holdings, Inc. | 787 | 3.2% |
| Equifax, Inc. | 776 | 3.1% |
| Experian Information Solutions Inc. | 699 | 2.8% |
| Bread Financial Holdings, Inc. | 656 | 2.6% |
| Wells Fargo & Company | 638 | 2.6% |
| TD Bank US Holding Company | 635 | 2.5% |
| Goldman Sachs Bank USA | 593 | 2.4% |
| U.S. Bancorp | 312 | 1.3% |
| HSBC North America Holdings Inc. | 192 | 0.8% |
| CLGF Holdco 1, LLC | 156 | 0.6% |
| Paypal Holdings, Inc | 138 | 0.6% |
| First National Bank of Omaha | 117 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card complaints from New York.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 15,901 | 63.8% |
| Closed with monetary relief | 4,389 | 17.6% |
| Closed with non-monetary relief | 3,568 | 14.3% |
| Closed without relief | 419 | 1.7% |
| In progress | 287 | 1.2% |
| Closed with relief | 274 | 1.1% |
| Closed | 76 | 0.3% |
| Untimely response | 15 | 0.1% |
Frequently Asked Questions
-
How many Credit card complaints have been filed in New York?
24,929 complaints about credit card have been filed from New York.
-
Which company gets the most credit card complaints in New York?
Citibank, N.A. leads with 3,687 credit card complaints in New York.
-
What is the most common issue with credit card in New York?
The most frequently reported issue is Problem with a purchase shown on your statement with 4,729 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.