Debt collection Complaints in New York
New York consumers have filed 50,884 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 50,884 debt collection complaints from New York.
- TransUnion Intermediate Holdings, Inc. has the most complaints (3,185).
- Most common issue: Attempts to collect debt not owed.
50,884 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in New York
| Company | Complaints | % of Total |
|---|---|---|
| TransUnion Intermediate Holdings, Inc. | 3,185 | 6.3% |
| Portfolio Recovery Associates, LLC | 2,931 | 5.8% |
| Experian Information Solutions Inc. | 2,867 | 5.6% |
| Equifax, Inc. | 2,576 | 5.1% |
| Encore Capital Group Inc. | 2,561 | 5.0% |
| Resurgent Capital Services L.P. | 2,409 | 4.7% |
| Capital One Financial Corporation | 1,177 | 2.3% |
| Citibank, N.A. | 1,063 | 2.1% |
| CL Holdings LLC | 945 | 1.9% |
| Transworld Systems Inc. | 928 | 1.8% |
| CCS Financial Services, Inc. | 790 | 1.6% |
| Synchrony Financial | 788 | 1.5% |
| I.C. System, Inc. | 755 | 1.5% |
| JPMorgan Chase & Co. | 629 | 1.2% |
| Bread Financial Holdings, Inc. | 577 | 1.1% |
| Aldous & Associates, PLLC | 552 | 1.1% |
| Erc | 550 | 1.1% |
| Bank of America, National Association | 453 | 0.9% |
| Discover Bank | 421 | 0.8% |
| American Express Company | 420 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from New York.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 39,500 | 77.6% |
| Closed with non-monetary relief | 9,952 | 19.6% |
| In progress | 375 | 0.7% |
| Closed | 369 | 0.7% |
| Closed with monetary relief | 349 | 0.7% |
| Untimely response | 339 | 0.7% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in New York?
50,884 complaints about debt collection have been filed from New York.
-
Which company gets the most debt collection complaints in New York?
TransUnion Intermediate Holdings, Inc. leads with 3,185 debt collection complaints in New York.
-
What is the most common issue with debt collection in New York?
The most frequently reported issue is Attempts to collect debt not owed with 20,041 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.