Key Takeaways

  • 61,448 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (44,856).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 18.5% of resolved complaints.
61,448 Total complaints
100.0% Timely response rate
18.5% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Resurgent Capital Services L.P. break down by financial product category.

Product Complaints % of Total
Debt collection 44,856 73.0%
Credit reporting or other personal consumer reports 11,634 18.9%
Credit reporting, credit repair services, or other personal consumer reports 3,666 6.0%
Credit card 610 1.0%
Credit card or prepaid card 180 0.3%
Mortgage 147 0.2%
Debt or credit management 142 0.2%
Credit reporting 57 0.1%
Payday loan, title loan, personal loan, or advance loan 45 0.1%
Consumer Loan 30 0.0%
Payday loan, title loan, or personal loan 23 0.0%
Bank account or service 13 0.0%
Checking or savings account 13 0.0%
Vehicle loan or lease 12 0.0%
Student loan 10 0.0%
Money transfer, virtual currency, or money service 9 0.0%
Payday loan 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about Resurgent Capital Services L.P..

Attempts to collect debt not owed 18,277
Written notification about debt 8,363
Incorrect information on your report 7,548
False statements or representation 7,537
Took or threatened to take negative or legal action 6,373
Improper use of your report 4,099
Problem with a company's investigation into an existing problem 2,707
Communication tactics 1,397
Problem with a credit reporting company's investigation into an existing problem 1,051
Cont'd attempts collect debt not owed 848

Company Response Breakdown

When consumers file complaints, Resurgent Capital Services L.P. responds in one of several ways. The breakdown below shows how Resurgent Capital Services L.P. has resolved complaints.

Response Count Percentage
Closed with explanation 48,401 78.8%
Closed with non-monetary relief 12,655 20.6%
In progress 213 0.3%
Closed with monetary relief 117 0.2%
Closed 62 0.1%

Complaints by State

Top states where consumers have filed complaints against Resurgent Capital Services L.P..

State Complaints
Texas 7,777
Florida 7,225
California 5,650
Georgia 5,434
New York 3,326
Pennsylvania 2,809
Illinois 2,751
New Jersey 2,089
North Carolina 1,893
Ohio 1,862
Michigan 1,674
Maryland 1,517
South Carolina 1,481
Louisiana 1,391
Virginia 1,390
Alabama 1,340
Tennessee 1,092
Arizona 1,010
Indiana 809
Nevada 790

Your Rights

What to do if you have a complaint against Resurgent Capital Services L.P.

  1. Contact Resurgent Capital Services L.P. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Resurgent Capital Services L.P. have?

    Resurgent Capital Services L.P. has 61,448 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Resurgent Capital Services L.P.?

    The most common issue reported is Attempts to collect debt not owed with 18,277 complaints.

  • How do I file a complaint against Resurgent Capital Services L.P.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Resurgent Capital Services L.P. respond to complaints on time?

    Resurgent Capital Services L.P. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.